Customer Advocacy Manager

Location: Northern

# Customer Advocacy Manager Outreach Remote  (United States)
Full-time $70,000 – $110,000 / year Upload your resume once and Scout applies for you Apply with Scout Share this job:

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You’ll run Outreach’s customer advocacy and reference program, helping customers share their experiences through stories, events, and sales references. Working across Sales, Marketing, Customer Success, and Product, you’ll manage program operations and track their contribution to business outcomes.
* Permanent* Fully Remote
* 5+ years### Skills and expertise

Customer advocacy

Customer marketing

Customer reference programs

Customer storytelling

Program operations

Sales enablement

Program measurement AI-enabled workflows### Key responsibilities
* Manage advocacy program intake, approvals, scheduling, fulfillment, and customer permissions.
* Create customer stories and match advocates to sales references and other opportunities.
* Maintain advocacy assets and report on program activity and business impact.## How this job compares

Compared with 190 open manager marketing jobs on October 10, 2026.Pay:
This job pays $70K to $110K a year. The 96 open manager marketing jobs that publish US pay start at $132K on average, so this job starts about 47% lower.

Similar open jobs:
We Love AI Jobs lists 190 open manager marketing jobs at 94 companies.

Remote work:
This job is remote. 59 of the 190 manager marketing jobs (31%) are remote.

AI in this role:
Medium. The role uses AI tools and works with AI systems as a regular part of the job. The role centers on customer advocacy, but the team uses AI to match advocates and speed up story production, and candidates are expected to use AI to streamline program operations.## Full description

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions.

Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

About the Team The Customer Advocacy team you would lead is part of the broader Corporate Marketing team, which is focused on driving awareness, credibility, and presence among customers, prospects, partners, analysts, and influencers. This dynamic team is comprised of many functions, including communications, customer advocacy, and analyst relations. We serve different roles, but we all work together to amplify the Outreach brand.

The Role At Outreach, our customers are our best advocates and most important asset. Do you love getting to know customers, what matters to them, and creating impactful programs that amplify their voice? We're looking for a dynamic Customer Advocacy Manager to join our corporate marketing team and drive advocacy throughout our customer base.

This is a high-impact, highly cross-functional role where you'll blend creative storytelling, relationship building, and strategic program design to drive measurable business outcomes. In this role, you will be responsible for the day-to-day management of our customer advocacy and reference program. Partnering with sales, marketing, customer success, and product teams, you will identify, curate, and amplify impactful customer experiences that elevate both our customers and our brand.

AI is changing how customer stories get found,…