CRM Lead Specialist Remote

Position: Domaine CRM Lead Specialist Remote
Elevate your CRM expertise as a CRM Lead Specialist at Domaine, the largest independent Shopify design partner. This fully remote role will drive Klaviyo-focused lifecycle marketing strategies.

Domaine seeks a CRM Lead Specialist to oversee production quality across clients and lead a dynamic team of 3–4 Specialists. The ideal candidate possesses hands-on Klaviyo experience, excelling in both creative and technical executions. You will ensure high standards in QA, oversee workflows, and enhance team skills and utilization in this pivotal role.

Key Responsibilities:

• Own production oversight across all CRM client projects

• Manage and mentor 3–4 Specialists daily

• Set execution standards and maintain QA consistency

• Drive innovation in CRM practices and tooling

• Maintain Klaviyo product fluency and train team members

Requirements:

• Hands-on expertise in Klaviyo CRM execution

• Proven track record in QA for complex builds

• Experience managing or mentoring specialists

• Familiarity with AI tools in CRM workflows

• Strong organizational and communication skills

Become a leader in CRM execution and innovation at Domaine, shaping the future of ecommerce.