Client Account Executive

Account Executive

The Account Executive serves as the primary execution lead for assigned service campaigns and communication channels. This role is responsible for end-to-end campaign management, ensuring seamless coordination across cross-functional teams, adherence to timelines, and delivery of high-quality, compliant marketing communications.

Responsibilities:

• Serve as the primary point of execution for Client Services on all assigned campaigns and channels
• Manage end-to-end campaign workflow, including intake, scheduling, data/file processing, proofing, approvals, and deployment
• Track project progress and proactively identify and mitigate risks to timelines or deliverables
• Act as a day-to-day client contact for campaign execution, providing updates, timelines, and status reports
• Coordinate with clients to determine data/file delivery dates and campaign requirements
• Obtain and manage client approvals for creative, counts, and final deliverables
• Partner with clients to align on campaign expectations, timelines, and changes throughout execution
• Lead kickoff meetings with internal teams (Creative, Data, Analytics, Digital, Lettershop, Call Center, etc.)
• Coordinate closely with cross-functional partners to ensure readiness for each stage of campaign execution
• Facilitate clear communication across teams to ensure alignment on priorities, timing, and deliverables
• Write and/or review data specification documents to ensure accuracy and alignment with campaign strategy
• Develop creative briefs and manage revisions based on client and internal feedback
• Perform quality control (QC) on data files, print proofs, and email proofs to ensure accuracy, compliance, and brand alignment
• Investigate and resolve QC issues, working with appropriate teams to implement timely solutions
• Review and understand campaign audience logic, targeting criteria, and suppression rules

Qualifications:

• Strong project management and organizational skills with the ability to manage multiple campaigns simultaneously
• Excellent communication and client management skills
• Detail-oriented with strong quality control and problem-solving capabilities
• Experience working with cross-functional teams in a fast-paced marketing or agency environment

Additional information:

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

We also offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance. You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits.

You must be work authorized in the United States on a full-time basis without the need for employer sponsorship now or in the future. The Company cannot offer employment to F-1 (student) visa holders who require employer sponsorship in the future or cannot work now on a full-time basis.

Publicis Digital Experience is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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