GAS: Membership + Communications Specialist

Membership + Communications Specialist
Job Description

The Glass Art Society (GAS) is an international nonpro fi t that connects and supports glass artists, educators, collectors, and enthusiasts in more than 50 countries. Through our annual conference, the International Festival of Glass (IFoG), GAS Travels, publications, and year-round programming, we build community and celebrate glass as an art form.

This is a remote, full-time position reporting to the Communications Director. Some travel (including international) is required. During the GAS programs (the annual GAS Conference + International Festival of Glass), the position may require extended daily hours and active engagement with sta ff , artists, members, and partners. The salary is $48,000 per year.

The position is expected to attend and work the annual GAS Conference and IFoG.

The Membership + Communications Specialist is the day-to-day engine of how GAS shows up for its members: on social media, on the website, in the inbox, and in the membership and donor database. Reporting to the Communications Director, this role carries out the communications plan and owns the membership program and its growth, from sign-up through renewal.

The Communications Director sets strategy and leads publications (GAS Network, the conference program book, the Journal, and catalogs). This role executes the channels that keep members informed and engaged week to week, and is the fi rst point of contact for member questions.

UPDATED:
October 7, 2026

• Own the GAS membership program and lead its growth and development
• Develop new member bene fi ts and member bene fi t partnerships that add value for members worldwide
• Develop and carry out strategies to recruit and retain members globally
• Track membership trends, retention, and growth goals, and report progress to the Communications Director and Executive Director
• Process new memberships and renewals, and produce regular new-member and renewal reports
• Run member communications that support the membership and donor pipeline, from welcome to renewal reminders
• Respond to member inquiries promptly and professionally, by email, phone, and the community platform
• Review membership and donor pages on the website and Membership Portal with the team, keeping bene fi ts, pricing, partner listings, and buttons current

• Implement the social media plan with the Communications Director, including designing, scheduling, and monitoring 1–2 posts per week
• Manage weekly website updates and engagement on community platforms
• Plan and execute email campaigns, surveys, and mailings for members, donors, and GAS Travels
• Support pre- and post-program communications for the GAS Conference, IFoG, and GAS Travels

• Maintain the membership and donor database (Neon) so records are consistent and accurate, including contact information, giving history, and campaign allocations
• Prepare donor gift acknowledgment letters and tax receipts
• Track sponsor and trade agreement deliverables and make sure bene fi ts are activated on time
• Help manage evolving technology needs across Neon, Google Workspace, Submittable, and the payment portal

UPDATED:
October 7, 2026

• Provide on-site support at the annual GAS Conference, IFoG, and other programs, including registration, materials, and member services
• Identify opportunities to improve o ffi ce processes, and help design and implement new systems
• Other duties as assigned

• Associate’s degree or equivalent education and experience
• Experience growing a membership, audience, or customer base
• Experience with a CRM or membership/donor database
• Excellent…