Social Media Content Creator & E-commerce Assistant

Our client, a vibrant and fast-growing online fashion boutique located in Durban, Kwa Zulu-Natal , is seeking a creative and detail-oriented Social Media Content Creator & E-commerce Assistant. This role is perfect for an individual passionate about fashion, digital storytelling, and the nuances of e-commerce operations. You will be responsible for conceptualizing, creating, and publishing engaging content across various social media platforms to drive brand awareness and customer engagement, while also supporting the day-to-day e-commerce activities.

This is a fantastic opportunity to contribute directly to the growth of a dynamic brand in the bustling city of Durban . You'll work closely with the marketing and operations teams to ensure our online presence is captivating and our sales channels run smoothly. The ideal candidate is a self-starter with a flair for visual content and a knack for online sales support within the South African market.

• Create compelling and aesthetically pleasing visual content (photos, videos, graphics) for social media platforms including Instagram, Tik Tok, Facebook, and Pinterest.
• Write engaging and on-brand captions, descriptions, and social media posts.
• Develop and maintain a social media content calendar, ensuring consistent posting schedules.
• Monitor social media channels, respond to comments and messages, and foster community engagement.
• Assist with product photography and basic video editing for marketing purposes.
• Support the e-commerce manager with daily operations, including order processing, inventory management, and customer service inquiries via social media channels.
• Update product listings on the e-commerce website with accurate descriptions, pricing, and images.
• Collaborate with the marketing team on campaign ideation and execution.
• Track basic social media performance metrics and provide input for reports.
• Ensure brand consistency across all online platforms and customer touchpoints in Durban .

• Proven experience in social media content creation, preferably within fashion or lifestyle industries.
• Strong photography and videography skills, with proficiency in mobile editing apps and basic graphic design tools (e.g., Canva, Adobe Spark).
• Excellent written and verbal communication skills in English.
• Familiarity with major social media platforms and their respective best practices.
• Basic understanding of e-commerce principles and operations.
• Ability to work independently and as part of a team in a fast-paced environment located in Durban .
• High level of attention to detail and organizational skills.
• Passion for fashion, trends, and visual storytelling.
• Knowledge of social media scheduling and analytics tools is a plus.
• Ability to adapt to changing priorities and deadlines.

Our client offers a competitive salary commensurate with experience, employee discounts on fashionable products, and opportunities to grow within a supportive team. This hybrid role provides flexibility, allowing for a balance between in-office collaboration and remote work. Join a creative and energetic company culture in Durban , South Africa , and make your mark in the e-commerce and social media space.

Contribute to a growing brand and develop your skills in a dynamic industry.