Communications Manager

Department: Digital Experience - Social Media Management

Employment Type: Full Time

Location: US (Remote)

Join Our Global Team

Gravity Global is the world’s most awarded marketing consultancy specialising in brands operating in complex markets. Led by strategy, innovation, technology, data, and creativity, we create brand-and-demand marketing programmes that drive transformational growth for our clients.

With 14 wholly owned offices across the US, Europe and APAC, and our Global Talent Hubs in emerging markets, you can build a truly global career in a rapidly scaling organisation that’s shaping the future of marketing.

At Gravity Global, we believe our people are our greatest strength. We’re a collective of creative thinkers, strategic storytellers, and data-driven innovators united by one mission – to deliver exceptional work that makes an impact. We’re growing fast – across continents and disciplines – and we’re looking for passionate individuals who want to make a difference: for our clients, our teams, and the world around us.

About the role

The Agency Communications Manager is responsible for managing external communications agency partnerships while supporting integrated internal and external communications strategies. This role serves as a key connector between PR agencies, internal communications teams, social media teams, business stakeholders, and leadership to ensure consistent messaging, strong brand visibility, and effective engagement across all channels.

The ideal candidate is a strategic communicator and relationship manager with experience coordinating PR agencies, developing internal communications programs, supporting social media initiatives, managing awards submissions, and driving communications efforts that strengthen organisational reputation and employee engagement.

Agency & Public Relations Management

• Serve as the primary point of contact for external PR agencies, managing relationships, priorities, deliverables, timelines, and strategic alignment.
• Partner with PR agencies to develop and execute communications plans, media strategies, thought leadership initiatives, executive visibility programs, and brand campaigns.
• Lead agency briefings, status meetings, planning sessions, and performance reviews to ensure communications objectives are met.
• Review and provide guidance on agency deliverables, including media materials, messaging documents, communications plans, reports, and campaign recommendations.
• Manage agency budgets, contracts, reporting, and measurement of communications outcomes.
• Identify opportunities to enhance media presence, brand awareness, and organisational reputation.

Internal Communications

• Develop and execute internal communications strategies that support business priorities, employee engagement, culture initiatives, and organisational change.
• Create and manage internal communications materials, including employee announcements, leadership communications, newsletters, intranet content, talking points, presentations, and engagement campaigns.
• Partner with leadership and cross-functional teams to ensure timely, clear, and consistent internal messaging.
• Support executive communications by developing talking points, internal updates, and employee-facing communications.
• Help manage internal communication channels, ensuring content is relevant, engaging, and aligned with company objectives.

Social Communications Partnership

• Serve as a liaison between communications, PR agencies, social media teams, and internal stakeholders to ensure consistent brand messaging across channels.
• Partner with the social team to align external communications campaigns, media moments, employee advocacy initiatives, and internal social…