Digital Communications and Insights Officer

Lead and manage digital communications to showcase grant-making impact, support applicants and strengthen stakeholder engagement. Responsible for website development, digital content, audience management and communications analytics, using data to improve reach, accessibility and user experience. Home-based with occasional travel, the role reports initially to the Director of Strategy and requires effective collaborative working using digital technology.

11/11/2026

Own and manage the Trust’s website, ensuring content is accurate, accessible, engaging and up to date. Lead website development and improvement projects, monitor performance and identify opportunities to enhance user experience. Manage subscriber databases, audience segmentation and newsletter systems, ensuring GDPR compliance. Act as the Trust’s lead for communications analytics, producing reports and insights to improve digital engagement and inform decision-making.

Create, edit and publish content across digital channels, including websites and newsletters. Champion accessibility and inclusive communications. Work collaboratively across the Trust, contribute to wider communications activity and support organisational goals through effective digital communications.

Home based

Remote

We are an equal opportunities employer. If you require any additional support or reasonable adjustments at any stage of the recruitment process, please let us know via  and we will do our utmost to accommodate you.