Livestream Production Manager

Whatnot is the largest live shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops.

As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact.

We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce.

The Whatnot Seller Marketing team is responsible for growing our seller base – promoting the seller story, bringing more sellers to the platform and helping all seller build bigger businesses. This role will establish Whatnot as the leader in live stream production: raising the quality of our top sellers’ streams and powering head-turning productions at in-person events and brand activations. It’s a rare blend of production expert, program-builder, and seller-facing consultant;

you’ll be the go‑to authority on OBS (Open Broadcaster Software) and pro streaming setups for our sellers, our field teams, and the engineers building our video tools. The program is new and already moving the numbers – you’ll take it from scrappy to scaled.

Success means more sellers streaming on pro‑grade OBS setups and selling faster because of it, plus seamless, industry‑leading productions everywhere Whatnot shows up in person.

• Run and grow our white‑glove studio build‑out program for top sellers: curate and source gear kits, keep warehouse and shipping running smoothly, lead 1:1 setup sessions virtually or on‑site, and stay close through their first shows

• Design and run live production for our presence at conventions and for major promotional streams (e.g. MrBeast, StreamerU), from cables, cameras and encoders to on‑site displays and AV, working closely with our Events team

• Evolve our scaled production education across Seller Academy, Help Center, You Tube, and in‑app, so every seller can level up their setup

• Be an in‑house subject matter expert: for the EPD teams building seller production tools, and evangelizing to the field team to multiply in‑house knowledge

• Define success and track how production enablement affects seller performance – sales velocity, buyers per hour, watch time – and use it to decide where to invest next

• Build the operating model behind it all, including a bench of freelance or contract production talent you can call on when demand spikes

We offer flexibility to work from home or from one of our global office hubs, and we value in‑person time for planning, problem‑solving, and connection. Team members in this role must live within commuting distance of our San Francisco, CA, Los Angeles, CA, or New York, NY hub.

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

As our Livestream Production Manager, you should have 4+ years of professional experience and deep, hands‑on live production chops – whether they come from your day job or a serious side pursuit.

Specifically:

• Expert‑level live…