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Content Designer; Fully Remote
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32099, USA
Listed on 2026-10-31
Jacksonville, Duval County, Florida, 32099, USA
Listing for:
MNTN
Full Time, Remote/Work from Home
position Listed on 2026-10-31
Job specializations:
-
Marketing / Advertising / PR
Content Writer / Copywriter
Job Description & How to Apply Below
- Own content for your product portfolio across Help Centers, release notes, micro-tutorials, internal knowledge, and change guidance.
- Lead content readiness for product launches, partnering with Technical Program Managers for AI-ready customer content.
- Create plain-language stories behind every product change and track performance to improve self-service resolution.
What success looks like:
- Content measurably closes top support drivers and contributes to AI deflection.
- Content health metrics trend upward across your portfolio.
- Your release narratives become core inputs to the GTM motion.
What you’ll bring:
- 4+ years in content design, content strategy, or technical writing in SaaS.
- Sharp writing and editing bar, turning dense product info into actionable guidance.
- Deep technical acumen and experience partnering with product leaders and engineers.
MNTN provides advertising software for brands to reach audiences across Connected TV, web, and mobile. Named one of Ad Age's Best Places To Work in 2026, the company is people-first with values like trust, ambition, quality, and radical honesty.
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