Customer Service Manager

The Customer Service Manager role at Paramount rewards curiosity about why people buy as much as skill at making them. This remote job in NY answers 8 years of effort with $78,000 - $116,000 and answers ambition with a clear way up.

• Pitch upsells that feel like favors, not invoices
• Draft the cold-outreach copy that survives a manager buyer's inbox
• Close the gap between what marketing promises and sales delivers
• Brief the Customer Service Manager team on what's working in this week's market
• Design landing pages and conversion funnels that turn traffic into customers
• Sharpen the Customer Service Manager value prop for each vertical we touch
• Build the campaign calendar that keeps Syracuse, NY pipeline full year-round

• Comfort owning sales marketing decisions in a NY market
• Fluency across Active Listening and Customer Feedback Analysis, with strong opinions on both
• Demonstrated capacity to mentor or support manager teammates
• Authorized to work in the United States without sponsorship
• Written communication clear enough to survive a forwarded email chain

Anchored in Syracuse, NY, Paramount designs the kind of self-directed systems that sales marketing teams quietly depend on every single day. Ownership runs deep here: you'll own outcomes, not just tasks, from your first week as a Customer Service Manager.

We pair $78,000 - $116,000 with a seasoned mentor, so your Patience sharpens fast while the benefits quietly take care of everything else.

The listing went live again hours ago for the remote position.