San Francisco Communications Representative, Expert

Job Category:
Corporate Affairs / Communication

Job Level: Individual Contributor

Business Unit:
Customer & Corporate Affairs

Work Type:
Hybrid

Job Location:

San Francisco;
Oakland

The Marketing and Communications function develops, executes and oversees a broad spectrum of strategic integrated communications initiatives, provides communications counsel and support to all lines of business, and manages the corporate branding program at PG&E.

The San Francisco communications representative, expert will focus on supporting the communications programs for PG&E’s San Francisco effort that align with the company’s performance goals and mission. This person will manage all aspects of the earned media landscape, including acting as a company spokesperson, and leading regional emergency response communications with media as needed.

The role will be responsible for the planning, development, delivery, and dissemination of various PG&E communications programs through internal, external, executive, media, and/or online communications; developing and coordinating communications strategies and initiatives with the goal of sustaining and advancing PG&E’s reputable products and services with various stakeholders including but not limited to customers, clients, the general public, and employees; and collaborating and consulting with PG&E’s lines of business (LOB) and numerous external stakeholders to provide timely, relevant, consistent, and unified corporate information and message regarding PG&E issues, programs and operations, which could include news releases, media opportunities and press conferences.

The San Francisco Communications Lead will provide communications support and counsel to the San Francisco Project Management Office by identifying proactive media opportunities, evaluating potential media pitches and helping elevate customer or operational issues that could result in media attention or by mitigating issues raised by media. The focus will be on telling our story of reliability and safety progress in San Francisco that encompasses both the big picture (PG&E’s 120-year plus history in the city and our continued and ongoing work for our customers) as well as the local projects where our work (including our field personnel and our blue trucks in the street) provide visual and visceral assurance that we are laser focused on making improvements.

This person will also utilize their expertise as strategic communicator to facilitate and build strong cooperative relationships with others to guide key decisions within the company, and to package and present information persuasively for critical internal/external audiences.

This position will be located in the greater San Francisco region on mutual agreement between the hiring manager and successful candidate. While this is a remote position, this role will be required to be in person three days a week.

This person must be able to travel approximately 15% of the time and a participant in the M&C after-hours support for any emergency operations. The on-call responsibility will include nights, weekends and holidays, on a rotational basis, as a member of the emergency response communications team.

• Manage the development, implementation, and coordination of communication programs and initiatives, including emergency response communications.
• Develop and review strategic communication plans for the San Francisco Division and ensure alignment and integration from key internal and external communications partners.
• Establish plans and strategies for message integration with all marketing programs and events.
• Write news releases, media advisories, internal and/or external blog posts and social media content to…