Account Manager

Location
:
Central Ohio-based required. This is a work-from-home position.

Description:

Our Account Manager role is best suited for a proven leader with a track record of building, leading and growing client relationships, achieving top-tier media and influencer coverage, and developing integrated strategies across media relations, influencer relations, organic and paid social media, content strategy, thought leadership and crisis communications. This role requires a daily balance of strategic thinking, team leadership, client service excellence and project management.

At Belle, this role maps to our Manager career level, where you'll own the strategy and results for your client portfolio and lead others in delivering it. You'll also be evaluated on your ability to consistently demonstrate our Core Belle-iefs:

Our Core Belle-iefs

1. Think BIG:
Innovate and strategize.

2. Communicate. Communicate. Communicate.

3. Be a team player.

4. Enthusiasm:
Bring it.

5. Never stop learning.

6. Adapt to get results.

7. Care.

The Account Manager role is integral to the growth of our agency and clients, providing strategic leadership across a portfolio of client accounts and the account teams who support them. This role is best suited for a highly detailed self-starter with previous agency experience who thrives in a fast-paced, remote work environment.

As Account Manager, you will be primarily responsible for the strategy, growth and day-to-day management of the client accounts you lead, from project management and team oversight to measurement and goal setting, ensuring PR, influencer marketing, social media and content initiatives align with client business goals and maximize ROI. You'll also stay ahead of industry trends within public relations and client industries, guide your account teams toward coverage and growth goals, and contribute strategic recommendations that build client thought leadership across traditional and digital marketing channels.

Primary Responsibilities:

Account Management

• Oversee the development and execution of client annual and project-based campaigns, staffing and budgets
• Ensure clients receive highly relevant, results-driven monthly reporting clearly tying our strategy and tactics to their business goals
• Manage, review and approve team deliverables on a daily and as needed basis
• Manage our work and team in line with the client's scope of work and investment
• Ensure the account teams you lead make each client feel like one of our only clients through superior client service, attention to detail and the clear demonstration of our Core Belle-iefs

Strategy

• Oversee and lead the creation of PR, influencer, social media and content strategies for your clients, including ideation, timelines, goal setting, measurement and tactical execution
• Ensure all public relations, social media and content tactics support each client's campaign goals, brand and business objectives
• Guide the development of content strategies that align editorial, social and thought leadership efforts with client business goals
• Ensure your clients receive ideas, trend insight and/or competitive research weekly to position Belle as a true partner, stay front-of-mind, keep communication open and ensure we are consistently adding value for each client partner

Media Relations + Thought Leadership

• Consistently achieve top-tier national, regional and trade media opportunities for multiple clients to ensure client hit goals are achieved monthly and throughout overall campaign
• Develop relationships with key top-tier/ “Wish List” media and regularly share new media contacts and opportunities with Belle staff
• Demonstrate a solid track record of regularly placing media results on behalf of clients, showcasing a strong ROI for the client
• Successful…