Community manager

We are looking for a Community Manager who has personally developed public communities and the brand's presence in international markets at a large international company. The key goal is to develop the community as a source of trust in the brand and of organic user acquisition. We need a presence in public discussions and content that is available to search engines and can be used as a source in the answers of AI services.

We need a person who chooses suitable open platforms, builds relationships with participants and moderators, creates useful discussions, and involves users in creating content.

• Develop the brand's presence on Reddit and in other open communities: topic forums, question-and-answer platforms, and professional communities
• Run public review platforms where users rate the product: follow ratings and recurring themes, reply where a response is warranted, and keep the public picture of the brand accurate
• Choose platforms for markets and topics, agree on the format of participation with moderators, and build lasting relationships with participants
• Create and maintain discussions that are useful to the audience and in which the brand is present appropriately
• Adapt messages and the format of participation to different countries and segments
• Involve users in creating content and maintain the quality and activity of the community
• Ensure that significant discussions and materials are public and available for search
• Work together with the SEO and content teams: pass on topics and insights from communities and take into account how public discussions affect visibility in search and in AI answers
• Record relevant brand mentions, visits, and conversions from communities
• Separately track changes in visibility in search and in AI answers, using a method agreed in advance
• Keep an activity log and prepare regular reports

• Experience at a large international company, where you personally developed public communities and the brand's presence in international markets
• Experience working at a foreign company and independently running an international product or project
• Understanding of regional markets and the ability to adapt messages to different regions
• Practical experience with Reddit and other open platforms: forums, Q&A, and professional communities
• Understanding of how to choose platforms, build relationships with participants and moderators, and involve users in content
• Understanding of SEO and of the principles of visibility in AI search
• Experience working together with SEO and content teams
• Ability to show results: the quality and activity of the community, relevant mentions, visits, and conversions
• Languages:
  
  English (C1)

• A fully remote setup - work from anywhere in the world.
• An international team that values creativity and initiative.
• The opportunity to contribute to a global product used by millions of people worldwide.
• Real influence on how the product is positioned and communicated, with the freedom to launch bold ideas.
• Growth opportunities - we support experiments and continuous learning.
• An open communication culture without bureaucracy.