Global External Communications Manager, LHH CTM; Remote

The Manager, Global External Communications helps shape and execute LHH’s global external communications strategy, strengthening the company’s reputation, visibility and thought leadership across markets. Reporting to the Head of Global External Communications, this role combines strategic counsel with hands‑on execution across media relations, executive positioning, content development, issues management and integrated campaigns. The Manager oversees significant agency and program budgets, coordinates activity across a global environment, and turns business priorities and workforce trends into clear, compelling stories for external audiences.

• Reports to Head of Global External Communications

• None

• US – Remote

• Excellent English written and verbal skills are required.
• Additional languages are a plus.

In this role you can expect to

• Help develop and execute LHH’s global external communications, media relations and thought leadership strategy in support of business priorities, brand reputation and growth.
• Serve as a trusted communications advisor to global leaders and cross-functional partners, translating complex business priorities into clear external narratives and actionable external communications plans.
• Lead day-to-day relationship with public relations agency, including scopes of work, program budget, performance, reporting and delivery against defined objectives and KPIs.
• Develop, write and edit high-quality external communications materials, including press releases, media pitches, advisories, talking points, speeches, presentations, bylined articles, Q&As, briefing materials and messaging frameworks.
• Build and maintain relationships with key trade, business and top-tier media; identify proactive opportunities and manage inbound media engagement from initial inquiry through executive preparation and follow-up.
• Support executive positioning through speaking opportunities, events, awards, affiliations and other high-value external platforms.
• Monitor media coverage, competitor activity, industry trends, reputation risks and share of voice; translate insights into counsel, content opportunities and adjustments to communications strategy.
• Support crisis, issues and sensitive communications, including situation analysis, media monitoring, executive counsel and the development of clear, consistent response materials.
• Partner with Marketing, Sales, Product, Legal, HR and regional communications teams to ensure external narratives, campaigns and brand expression are cohesive across channels and markets.
• Coordinate with stakeholders across countries and business lines to gather accurate information, surface locally relevant stories and adapt global communications for regional use.
• Apply distribution and discoverability best practices – including AP style, SEO, generative engine optimization and evolving large language model considerations – to content development and strategy.
• Establish clear measures of success, evaluate campaign performance and provide concise reporting and recommendations to senior stakeholders.
• Contribute original ideas, challenge conventional approaches and continuously improve
• external communications practices through data, collaboration and emerging AI-enabled tools.
• Ensure adherence to LHH and The Adecco Group external communications, brand,
• confidentiality and approval requirements.

• Bachelor's degree in Marketing, Digital Media, Business, or related field.
• 5–8 years of experience managing enterprise websites and digital experiences.
• Experience with CMS platforms, SEO, GEO, analytics, conversion optimization, and UX best practices.
• Strong analytical mindset…