E-commerce Social Media Manager

Our client is seeking an experienced and strategic E-commerce Social Media Manager to join their team, working remotely from Welkom . This pivotal role is responsible for developing and executing a dynamic social media strategy that drives brand awareness, community engagement, and ultimately, e-commerce sales. You will be the voice of our brand across various social platforms, creating compelling content, fostering interaction, and analyzing performance to optimize our online presence.

This is a fully remote position, offering flexibility and the opportunity to work from anywhere within South Africa, while collaborating closely with a distributed team.

• Develop and implement a comprehensive social media strategy tailored for e-commerce growth, focusing on customer acquisition and retention.
• Create, curate, and schedule engaging content (text, images, video) across platforms like Instagram, Facebook, Pinterest, and Tik Tok, ensuring alignment with brand voice and campaign objectives.
• Manage and grow our online communities, actively engaging with followers, responding to comments and messages, and fostering positive brand sentiment.
• Monitor social media trends, competitor activities, and audience insights to identify opportunities for innovation and engagement.
• Analyze social media performance metrics, generate reports on key KPIs, and provide data-driven recommendations for continuous improvement and optimization of campaigns.
• Collaborate with the e-commerce and marketing teams to ensure integrated campaigns and consistent brand messaging across all touchpoints.

• Proven experience as a Social Media Manager , preferably within the e-commerce sector.
• In-depth understanding of social media platforms, algorithms, and best practices for driving engagement and conversions.
• Excellent content creation skills, including copywriting, basic graphic design, and an eye for visual storytelling.
• Proficiency with social media management and analytics tools (e.g., Buffer, Hootsuite, Sprout Social, Google Analytics).
• Strong analytical and problem-solving abilities, with a data-driven approach to strategy and execution.
• Ability to work independently in a remote setting and manage multiple projects effectively.

• Competitive annual salary and performance-based bonuses.
• Fully remote work arrangement, offering maximum flexibility and work-life balance.
• Opportunities for professional growth and development in the digital marketing field.
• Be part of an innovative and collaborative remote team driving e-commerce success.
• Direct impact on brand visibility and online sales performance.