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Social Media & E-commerce Coordinator

Remote / Online - Candidates ideally in
Pretoria, 0002, South Africa
Listing for: Placements24
Remote/Work from Home position Listed on 2026-11-11
Job specializations:

Job Description & How to Apply Below

About the Role

Our client is looking for an enthusiastic and detail-oriented Social Media & E-commerce Coordinator to join their dynamic marketing team, working remotely. This role is crucial for enhancing our client's online presence and driving engagement across social media platforms, while also supporting e-commerce operations. You will be responsible for executing social media campaigns, creating compelling content, monitoring online conversations, and assisting with the day-to-day management of their online store.

The ideal candidate is highly organized, possesses strong creative skills, and has a solid understanding of how social media integrates with e-commerce success. This is an excellent fully remote opportunity to contribute to a growing business and develop your career in digital marketing and e-commerce from anywhere.

Key Responsibilities
  • Assist in the development and execution of social media strategies across various platforms (e.g., Instagram, Facebook, Twitter).
  • Create engaging and visually appealing content, including graphics, short videos, and written posts, tailored for social media audiences.
  • Schedule and publish social media content according to the content calendar.
  • Monitor social media channels, respond to comments and messages, and engage with the online community.
  • Track and analyze social media performance metrics and contribute to performance reports.
  • Support the e-commerce team in managing product listings, updating website content, and ensuring accuracy of online product information.
  • Assist with the coordination of online promotions and marketing campaigns.
  • Stay informed about current social media trends and best practices relevant to e-commerce.
  • Collaborate with the marketing team to ensure brand consistency across all digital platforms.
  • Help with customer service inquiries received via social media channels.
Requirements
  • A Bachelor's degree or equivalent experience in Marketing, Communications, Digital Media, or a related field.
  • Proven experience (1-2 years) in social media management and content creation, preferably within an e-commerce context.
  • Familiarity with social media management tools (e.g., Buffer, Hootsuite) and basic graphic design tools (e.g., Canva).
  • Understanding of e-commerce principles and online store operations.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and manage time effectively in a remote setting.
  • Basic knowledge of SEO and digital marketing principles is a plus.
  • A proactive attitude and a willingness to learn.
  • Passion for digital marketing and e-commerce trends.
Benefits
  • Fully remote work arrangement, offering flexibility and work-life balance.
  • Competitive salary.
  • Opportunity to gain hands-on experience in a growing e-commerce business.
  • Contribute to impactful digital marketing and social media campaigns.
  • Supportive and collaborative remote team culture.
  • Professional development opportunities.
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