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Senior Customer Insights Manager - Remote & AI-Driven

Remote / Online - Candidates ideally in
Bangor, Penobscot County, Maine, 04401, USA
Listing for: Lumen
Remote/Work from Home position Listed on 2026-11-11
Job specializations:
  • Marketing / Advertising / PR
    Marketing Strategy
Salary/Wage Range or Industry Benchmark: 106000 - 141000 USD Yearly USD 106000.00 141000.00 YEAR

Job Description & How to Apply Below

Position: Senior Customer Insights Manager - Remote & AI-Driven Growth

Lumen is seeking a Customer Insights Manager to lead the Enterprise Customer Insights Roadmap within its Marketing organization. You will design and execute complex insights projects, partnering with marketing, product, operations, and sales to enable customer-centric decisions.

This is a work-from-home role within the United States, with responsibilities spanning interview programs, quantitative studies, and vendor management to deliver actionable insights for growth.

We are seeking a motivated Senior Customer Insights Manager - Remote & AI-Driven Growth to join Lumen in Augusta, ME, United States.

The position is based in Augusta, ME, United States.

This opportunity is part of our work in Marketing & Media, Management & Operations.

The advertised compensation is 106..

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Position Requirements

10+ Years work experience
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