Amazon Account Manager

Location:

Serbia

The Amazon Account Manager runs day-to-day operations of Seller Central and Vendor Central accounts for Hustler Marketing's clients, manages Amazon PPC advertising, and owns the client relationship. The goal is simple: help each client sell more, profitably, on Amazon.

You will work across multiple brands and marketplaces, mainly the UK, EU, and US, as well as Canada, Mexico, Australia, and Japan. You will analyze sales, inventory, and advertising data, find what is limiting growth, recommend what to do, and make it happen. You will also be the client’s main point of contact.

Amazon changes constantly, so much of this role is solving problems no one has written instructions for. You will have the support of the wider team, training on our processes, and regular feedback to help you grow.

Keep our clients’ Amazon accounts running accurately and grow their businesses through sound operations, effective advertising, data-driven decisions, and proactive communication.
Sales on Amazon come from a few fundamentals: stock availability, listing quality, advertising, pricing, and promotions. You will own these for the accounts you handle, understand each client’s objectives, recommend priorities, and make sure agreed actions are delivered.

• Manage day-to-day Seller Central and Vendor Central operations across marketplaces
• Forecast demand from sales history, calculate replenishment quantities, and prevent stockouts
• Identify excess inventory and recommend actions
• Create and coordinate shipments to Amazon warehouses
• Support product launches and set up promotions
• Upload and optimize product content to improve listing quality
• Monitor listings, investigate issues and resolve them with Amazon Support

• Set up, manage and optimize Sponsored Products, Sponsored Brands and Sponsored Display campaigns
• Conduct keyword research and search term analysis to find relevant targeting opportunities
• Manage campaign structure, targeting, bids, budgets, placements and negative keywords
• Track ACoS, TACoS, ROAS, CPC and conversion rates, and judge them by their effect on overall profitability
• Test new approaches, fix underperforming campaigns and reallocate budget to what works
• Align advertising with inventory, pricing, promotions and launches

• Act as the primary point of contact and build strong client relationships
• Lead regular meetings on performance, challenges, opportunities and priorities
• Develop account strategies based on each client’s goals and resources
• Analyze performance across products, variations and categories to find trends and opportunities
• Build clear reports and turn complex data into actionable recommendations
• Set realistic timelines, give regular updates and follow through on commitments
• Balance client requests with operational needs and team capacity

• Investigate unfamiliar problems to their root cause and find practical solutions
• Improve account management processes for efficiency and accuracy
• Collaborate with the team to align priorities and deliver strategies
• Take part in regular training and feedback sessions

• Fully remote position
• Ready to start as soon as possible
• Start on a probationary period at an hourly rate.
• Opportunity to transition into a full-time position within the Amazon Operations team with a fixed-rate monthly salary following a successful probation period
• Receive contractor status after signing our non-disclosure agreement
• Committing to a 30-day notice period after the probationary period
• Vacation days based on your country of residence, plus national holidays
• Regular training, feedback sessions, and professional development opportunities

You have…