Remote Community & Influencer Lead

Peak Support is seeking a Community & Customer Experience Lead to own community engagement, influencer partnerships, and customer experience across channels. This role starts hands-on and offers growth into leading a small team as the company scales its mission-driven consumer brand.

You will build authentic relationships with creators, manage outreach and content programs, and implement scalable processes, AI-assisted workflows, and feedback loops to improve support and advocacy.

As a Remote Community & Influencer Experience Lead, you will play an important part at Peak Support in Cambridge, MA, United States.

This role offers the option to work remotely.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Community & Influencer Experience Lead role in the description above.