Online Membership Associate

Job Title:

Online Membership Associate

Program:
Membership & Development

Employment Type:

[ ] Salary [ X ] Hourly (non-exempt – this position is eligible for over time)

[ ] Part-time [X] Full-time

[ ] Temporary [X] Regular

Reports to:

Membership Director

Direct Reports to this position: N/A

Salary Range: $50,000 - $60,500

Location:

Remote

Is this position in the Bargaining Unit? [X] Yes [ ] No

Job Classification:
Development Associate

* Because this position is in the Bargaining Unit, some fees may be required depending on where the candidate lives as a condition of employment.

How to apply:

Please apply online by completing our application and submitting a cover letter, resume, and reference list. The position will remain open until filled. Only applicants selected for interviews will be contacted. No telephone calls, please.

The Center for Biological Diversity, a national 501(c)(3) non-profit organization, believes the welfare of human beings is deeply linked to nature — to the existence of a vast diversity of wild animals, plants and people. Because diversity has intrinsic value, and because its loss impoverishes society, we work to secure a future for all species, great and small, hovering on the brink of extinction.

We do so through science, law, activism and creative media, a focus on protecting the lands, waters and climate that humans, other species and all communities need to survive and thrive.

We want those who come after us to inherit a world where the wild is still alive.

The Online Membership Associate supports the fundraising and communications activities of the Center for Biological Diversity’s Development/Membership program. This position will increase constituent engagement, help acquire new donors and supporters, and help raise funds across digital channels. The Online Membership Associate is integral to the day-to-day operations of fundraising, advertising and marketing efforts on social media, petition sites, and other platforms and outlets to help engage the Center’s base of 1.8 million supporters and members and to expand that base significantly.

This position communicates and collaborates with other Development, Membership, Conservation and Communications staff to create content promoting the Center’s work and mission.

• Producing and optimizing landing pages, including petitions, donation forms, advocacy alerts, events and others;
• Producing high-quality fundraising emails, including writing, editing, graphic production, audience targeting, final email delivery and reporting;
• Working with the Online and Social Fundraising Director and Senior Content Producer, supporting the development and execution of results-based digital campaigns for lead generation, retargeting cultivation and donor upselling across Facebook, Instagram, Google and other ad platforms from start to finish -- campaign setup, creative production and reporting;
• Assist Online and Social Fundraising Director with social media engagement and listening, including customizing dashboards and reports to deliver actionable insights on paid ad campaigns; influencer identification and monitoring conversations to surface emerging trends; and translating analytics and listening insights to inform campaign planning and improving community engagement;
• Monitor comments, messages, and mentions across all active paid social media platforms, and respond to member inquiries and comments promptly, ensuring all interactions align with our brand voice and values;
• Engage in social conversations to build a positive and supportive community around our mission;
• Utilize data to drive strategies for list segmenting and audience targeting for ad campaigns and other communications;
• Build and maintain a system for tracking and managing prospective social media donors;
• In conjunction with Senior Content Producer, develop and produce high level strategic digital assets such as videos, graphics, and copy—for a variety of purposes, including digital ad campaigns and broader member engagement;
• Assisting Senior Content Producer with designing materials for supporter engagement such as quarterly…