Voter Engagement Manager

Voter Engagement Manager

Full-time, exempt;
Salary: $70,000-$80,000 with benefits.

Location:

Raleigh, NC (Hybrid: 2 days in‑office, 3 remote). Requires frequent travel across the Triangle and other parts of the state.

North Carolina Asian Americans Together (NCAAT) is a nonpartisan, nonprofit organization committed to supporting equity and justice for all by fostering community among Asian Americans and allies in North Carolina through civic engagement, leadership development, grassroots mobilization, and political participation.

NCAAT in Action (NCAATIA) is committed to supporting equity and justice for all by building political power among Asian Americans and allies in North Carolina through voter education, progressive advocacy, and leadership development.

Full‑time employees receive health, dental, and vision insurance; paid vacation and wellness days; optional 401(k) plan; flextime and occasional remote work; annual professional development stipend for language courses or training opportunities.

The Voter Engagement Manager plays a pivotal role in building, executing, and improving NCAAT/NCAATIA's statewide field program. This position manages all aspects of canvassing infrastructure, voter engagement data tracking, training, and canvasser supervision. As a Manager‑level leader, the role owns significant portions of the annual field plan, supervises contract field staff, supports cross‑department coordination, and ensures voter engagement programs meet ambitious goals.

The Voter Engagement Manager reports to the Voter Engagement Director.

• Serve as a thought partner to the Voter Engagement Director on the annual statewide field plan.
• Contribute to the development of the 2026 Voter Engagement Plan, bringing data, field feedback, and insight into strategy discussions.
• Monitor AAPI‑related political and cultural issues to inform voter engagement strategies.
• Stay connected with national field trends to refine NCAAT’s tactics.

• Oversee recruiting, hiring, onboarding, training, and direct supervision of canvassers and phone bankers.
• Lead and support part‑time Canvass Leads across 10 key counties, conducting weekly check‑ins and providing coaching, mentorship, and accountability.
• Track and report metrics using MiniVAN, Every Action, and organizational tools.
• Conduct twice‑monthly site visits to all locations to observe canvassers, deliver materials, troubleshoot challenges, and model best practices.
• Develop quality control systems in partnership with the Data Team.
• Manage all canvassing operations in Wake, Durham, Orange, and Cumberland counties and ensure all field goals are met.
• Test scripts in the field, gather insights, and adjust approaches as needed.
• Develop rapid‑response backup plans to address underperformance or low door counts.

• Partner with HR to coordinate recruitment processes for canvassers, leads, and field staff.
• Interview candidates, evaluate qualifications, and document hiring decisions.
• Design and manage streamlined onboarding that reflects NCAAT’s culture and expectations.

• Create and facilitate robust voter registration and field training for canvassers, staff, interns, and community partners.
• Maintain and update training manuals and onboarding plans.
• Lead retraining sessions where performance gaps appear.
• Partner with the Voter Engagement Coordinator to implement deep canvassing and values‑based conversation training.

• Establish clear expectations, accountability systems, and feedback loops for canvassers and leads.
• Manage weekly meetings with field teams to review goals and challenges.
• Coordinate with Operations and HR to ensure accurate payroll processing.
• Use VAN to cut turf, assign walk routes, and optimize efficiency.
• Partner with canvass leads to create and maintain weekly staffing schedules.

• Support development of scripts, digital tools, and field materials for GOTV programming.
• Participate in statewide outreach to mobilize AAPI communities and strengthen voter turnout.