Nonprofit Volunteer Manager

Volunteer Manager at Shepherd's Center of Northern Virginia (SCNOVA)

Are you looking for an opportunity that will impact the lives of older adults and make a difference in your community? Here at the Shepherd’s Center of Northern Virginia (SCNOVA), we have a vision of "A world without loneliness through transforming aging into an empowering experience." Our mission is to promote independence and well-being by offering free volunteer-led medical and companion transportation, social and wellness events for connection, educational programs and volunteer opportunities.

We are a small but mighty staff, with a dedicated board of directors, and over 200 volunteers that help us get the job done!

• Manage and enhance SCNOVA’s existing volunteer programs and develop new volunteer opportunities, in collaboration with the staff, volunteers, and Board of Directors.
• Create and maintain practices to recruit, attract, and train potential volunteers.
• Maintain an effective system of communication with volunteers, including regular meetings and training sessions. Update volunteer interactions and program records in the management system/CRM.
• Serve as the daily transportation lead. This program requires management of office volunteers, driver volunteers (who self-select rides), participants, and general public inquiries. Ensures data/reporting accuracy.
• Represent Shepherd’s Center to various sponsoring organizations, groups, government agencies, civic organizations, and similar groups. When appropriate, recruit volunteer leaders to represent SCNOVA in the community.
• Collaborate with staff to ensure cross-promotion and support of programs and organizational goals, including social media campaigns. Organize and participate in any mail-outs with Communications Manager and volunteers.
• Provide vendor and program management, including invoicing budgeting, bill pay, and reporting.
• Ensure that services are carried out in compliance with applicable laws and regulations and are based on the highest ethical standards of conduct, including maintaining client confidentiality.
• Other duties, as may apply.

This is a full-time position, compensation is offered at $23-$25 per hour, commensurate with experience. Conveniently located in Vienna, Virginia, this position is required to be in the office, with one work from home day. Hours are Monday-Friday, 9:00am – 5:00pm, some events may require evening or weekend attendance. This position is at-will with no health benefits. Offering 401k with employer contribution;

11 paid holidays, plus PTO.

3+ years’ experience in the nonprofit or related professional environment with knowledge of volunteer management, best practices, systems and procedures. Fluency in MS Office is a must with the aptitude to quickly learn new technology platforms. Requires excellent interpersonal, organizational and communication skills. Bachelor’s degree or equivalent work experience required.

Send a resume and cover letter to director with the position title Volunteer Manager in the subject line. SCNOVA is an equal opportunity employer.