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Non-Profit Donation Agent; Remote Independent Contractor
Remote / Online - Candidates ideally in
Lexington, Fayette County, Kentucky, 40598, USA
Listed on 2026-01-12
Lexington, Fayette County, Kentucky, 40598, USA
Listing for:
Kaizen Advance
Contract, Remote/Work from Home
position Listed on 2026-01-12
Job specializations:
-
Non-Profit & Social Impact
-
Customer Service/HelpDesk
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Join us to support non-profit organizations by processing donations via incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you are an excellent communicator, motivated, and passionate about helping others, we want you on our team.
Typesof Clients
- Nonprofit/Charity TV, and Radio stations
- Child welfare agencies
- Veteran support groups
- Spiritual and religious organizations
- Animal advocacy groups
- Minimum 6 months of remote call center experience or 1 year in-office call center experience
- Must be a US Resident
- Must be at least 18 years old
- Must use a Windows 11 PCQuiet, professional background for calls
- Able to type at least 40 words per minute
- Intermediate computer skills
- Able to pass a background check
- Must be able to complete a voice assessment and a mock call
- Highly organized and self-motivated
- Excellent communication skills
- Intermediate PC proficiency
- Reliable and Dependable
- Able to provide excellent customer service
- Inbound phone work: $0.20 - $0.32 per talk minute depending on the project
- Experienced agents can earn up to $0.35 per talk minute
- Additional opportunities in email, ticket, and chat support available with varied pay rates
- Flexible hours with 24/7 availability
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