Independent Advocate - Spot Purchase

Overview

Are you passionate about empowering people to be heard and respected? Ready to lead and inspire others in delivering high-quality, person-centred advocacy? At POhWER, we are driven to make a difference in people’s lives and push boundaries to create impact. As a permanent Independent Advocate, you will help bring this to life by supporting the community in a dynamic, fast-paced environment.

We have a diverse range of employees, bank workers, and volunteers from different backgrounds. Previous or current roles and experiences working with vulnerable people are beneficial, but we recruit based on values and the passion to make a difference.

Hours of Work: 37 hours per week, Monday to Friday, 9am – 5pm.

Location: Home-based with travel around the Birmingham area. Applicants should live in the Birmingham area; have a full driver’s licence and access to their own transport.

Please note:

You may be asked to take a flexible approach and potentially commute outside your specified borough. Mileage within our policy will be covered.

Salary: Starting salary as indicated.

Contract Type: Permanent

• Provide high-quality instructed and non-instructed advocacy according to the needs of the client and the service being provided.
• Act on behalf of clients at all times, including following their instructions, taking action as directed by them, or representing their wishes, feelings, beliefs and values in a way that is consistent with the law, guidance and best practice.
• Evidence effective, outcome-focused case management, ensuring all casework demonstrates planning, action and review with relevant recording.
• Provide high-quality written reports as part of statutory advocacy roles.
• Escalate concerns or complaints professionally to relevant public bodies as instructed by clients or as appropriate.

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including Microsoft Outlook, Word and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

• 25 days annual leave + Bank holiday (rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave, plus your birthday off as an additional holiday day after 1 year’s service.
• Discretionary Christmas shutdown days with up to 4 additional days leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan covering Optical/Dental/Alternative therapies and more.
• Auto-enrolment Pension plan.
• Death in service cover.

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team listens, explores options, and takes action to meet our clients’ best interests.

Think you are the perfect fit for this Independent Advocate role? Apply now.

Closing Date: 9:00 AM, Thursday 19 February 2026 (we reserve the right to close this vacancy early).

An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

We are proud to support our colleagues from the armed forces and signed the Armed Forces Covenant. Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability Confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity and inclusion. We encourage applications from all backgrounds, cultures and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute, including people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, we offer a range of family-friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.