Outreach & Engagement Manager Job Massachusetts USA,Non-Profit & Social Impact

Outreach & Engagement Manager

FULLY REMOTE POSITION

Position Overview

GPS is seeking a full-time Outreach & Engagement Manager to support the CEO in executing MASStrong’s statewide outreach strategy in Massachusetts. This role focuses on stakeholder engagement, contact tracking, CRM management, email follow-ups, and event coordination to expand MASStrong’s impact and strengthen relationships with key partners.

The ideal candidate is highly organized, detail-oriented, and proactive, with strong interpersonal and communication skills. They will play a crucial role in ensuring smooth outreach operations, tracking stakeholder interactions, coordinating follow-ups, and supporting outreach events.

Key Responsibilities Stakeholder & Contact Management

Maintain and update contact lists in MASStrong’s CRM system (Hub Spot), ensuring accuracy and completeness.

Track all stakeholder interactions, meetings, and follow-ups
, providing timely updates to the CEO
.

Draft and send follow-up emails after meetings, ensuring timely and strategic communication with partners and key stakeholders.

Organize outreach efforts by maintaining a detailed tracking system of contacts, outreach milestones, and engagement history.

Outreach Support & Event Coordination

Assist in scheduling meetings, conferences, and outreach events
, ensuring smooth logistics.

Coordinate with external partners to confirm attendance, share resources, and schedule follow-ups
.

Provide on-the-ground support at stakeholder meetings and outreach events as needed.

Generate monthly reports on outreach impact, including engagement metrics, response rates, and trends
.

Calendar & Scheduling Management – Oversee scheduling for training sessions, meetings, and events, ensuring coordination with facilitators and participants.

Strategic Communications & Engagement

Assist in the creation of email outreach campaigns and targeted messaging for different audiences.

Support the CEO in developing materials such as fact sheets, talking points, and presentations
.

Ensure consistency in outreach messaging and stakeholder engagement efforts
.

Oversee development of branded outreach collateral (flyers, newsletters, blog posts, and toolkits), ensuring messages align with GPS’s trauma-informed values and community focus

Contribute to the design, implementation, and ongoing refinement of GPS marketing strategies and campaigns across digital and print platforms, in alignment with the broader MASStrong communications plan

Manage partnership relations:
Draft proposals for partnership agreements, generate visuals (timelines, graphics, slides etc.) to inform future partnerships as well as tracking the process before, during and after partnering.

Partnership Development & Management

Manage partnership engagement: Support the development of partnership proposals and agreements, including the creation of visual materials such as timelines, graphics, and presentation slides. Track partnership progress from initial outreach through onboarding and implementation, ensuring consistent communication and follow-up.
Create, manage, and implement adaptable partnership structures and materials, supporting scalable implementation across diverse settings.
Foster and maintain strong, collaborative relationships with a variety of organizational partners, with a focus on equity, cultural responsiveness, and long-term engagement.
Monitor and document partnership stages, deliverables, and communication to ensure transparency and accountability throughout the collaboration process.

Grants & Program Development

Assist with drafting and editing grant proposals, including narrative development, logic model alignment, and partnership documentation.
Support grant reporting processes by tracking key performance indicators, compiling impact data, and contributing to narrative progress reports.

Qualifications & Experience

Required Qualifications

Bachelor’s degree in Public Health, Communications, Business Administration, or a related field (or equivalent experience).
1–3 years of experience in outreach coordination, stakeholder engagement, CRM management, or administrative support
.
Experience using CRM platforms (Hub Spot preferred) to…


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