Supporter Engagement and Giving Manager

You will lead the work to grow our donor community, managing a team of officers to deliver appeals, campaigns and stewardship activity. You will also look for new ways to connect with supporters and increase engagement across multiple communication channels.

• Contract:
  
  Permanent
• Location:
  
  Walk Wheel Cycle Trusthubin Bristol with the flexibility to work from home
• Full time 37.5 hours per week – we are happy to talk flexible working
• £42,323 per annum (pro rata for part time)

As the Supporter Engagement and Giving Manager, you will help our organisation raise steady and reliable incomeat an exciting time, as we embed our new brand and five-year strategy. Yourmain roleis to build strong relationships with our donors and to give them an excellent experience. This work is essential to ensure our Supporter and Giving Programme continues to bring in the donations we need to maximise our impact.

You will lead the work to grow our donor community, managing a team of officers to deliver appeals,campaign sand stewardship activity. You will also look for new ways to connect with supporters and increase engagement across multiple communication channels.

Lead the team to deliver the planned programme of workacrossacquisition,retention and stewardship

Create and run a clear stewardship programme across all platforms to increase thelong-termvalue of our supporters.

Organise and manage the schedule of all communications sent to donors and subscribers, ensuring alignment with our new brand and strategic priorities

Plan and delivercampaignsand appealsacrossprint, digital and telephone channelsthatengage and inspire our supporters and drive income.

This role is ideal for someone who enjoys leading and developing a team to achieve shared goals and deliver high-quality fundraising campaigns. You’ll thrive on collaboration and have confidence delivering and optimising multi-channel campaigns including digital. Motivated by results, you’ll enjoy testing new ideas, using insight to improve performance and driving innovation in supporter engagement.

We’relooking for someone who has experience and understanding in the areas listed below. Youdon’tneed to meet every requirement — if you feelyou’dbe a good fit, we encourage you to apply.

Strong experience in managing a giving programme using both direct mail and digital channels.

Experience in managing staff and supporting their development.

A proven track recordof creating anddeliveringfundraisingcampaigns.

Good understanding of fundraising principles, including donor engagement, recruitment, and retention.

Interviews will be held via Microsoft Teams during the week of 08 April 2026. To apply, please complete our online application form.

We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.

Adjustments are available throughout the application process.

At Walk Wheel Cycle Trust, you'll be part of a movement to make it easier for people to walk and cycle.

We're all here to change things. You'll be part of an incredible community of talented, passionate, creative problem solvers all working together to change things for the better.

We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.

You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.

We believe including everyone is central to who we are and what we want to achieve. We welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.

You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.

• 28 days leave per annum plus bank holidays for full-time working.
• Ability to buy an extra week of annual leave (pro rata for part-time staff).
• 24/7 free, impartial and confidential support service.
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust.
• Bike, computer and season ticket loans.
• London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in service benefit – 3 times annual salary.

• Enhanced maternity and paternity pay.
• Flexible Working practices (full-time hours are 37.5 per week, Monday - Friday).