Community Manager - South Wales Three English Counties

Community Manager - South Wales and The Three English Counties

Salary: £35,853 - £42,181 (dependent on experience)
Vehicle: A vehicle will be made available to carry out your duties
Contract type:
Permanent

Hours:

Full-Time
Location description:
Home-Based with regular travel across the region required. You must live within the area covered - South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire)
Interview date:
First round: 24th-26th August. Second round: 3rd-4th Sept
Closing Date: 09-08-2026
Reference: 21764

About us

Our vision is to save every one. It may take us a long time to get there, but drowning is preventable, and we believe that even one drowning is one too many. We are all lifesavers. We are all fundraisers. This is our watch.

We’re looking for the best of the best to be part of our RNLI crew. This is an exciting role that is people-focused, making sure our volunteers and supporters feel part of the RNLI family, and are appreciated and supported in everything they do. You will be helping us brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.

Some of the benefits

- Salary between £35,853 - £42,181 (dependent on experience)
- Flexible working
- 26 days’ annual leave plus Bank Holidays
- Competitive pension scheme
- Life assurance
- Optional health and dental cashplan

Your role

As a Community Manager in South Wales (Gower to Monmouthshire) and The Three Counties of England (Herefordshire, Gloucestershire and Worcestershire), you'll be at the heart of one of the most stunning coastal and inland areas in the UK, working within the incredible communities that make the RNLI so special. This is your chance to make a real impact by bringing people together and building strong connections that drive our lifesaving mission forward.

You will be connected to the RNLI community in your area and the primary point of contact for all things engagement, including fundraising, retail and visitor experience.

You will be responsible for:

- Being strongly connected to the RNLI community in your area, acting as the primary point of contact for all things engagement – from fundraising and retail to visitor experience
- Empowering volunteer engagement crew to do what they do best, engaging the public, sharing our RNLI vision and growing vital support for our cause
- Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
- Being part of an amazing regional team, working collaboratively to shape the future of RNLI engagement and provide an outstanding level of care to staff, volunteers and supporters
- Identifying and developing new income streams and partnership opportunities within your community

About you

You'll be a natural communicator, a true people person who thrives on building relationships, energising teams, and making things happen. Strategic and adaptable, you're just as comfortable leading from the front as you are working behind the scenes to get results.

You'll be:

- a confident and inspiring presence who is able to engage and empower a wide range of volunteers, branches, groups, individuals and businesses
- strategic and flexible in your approach to achieving goals and tackling challenges
- able to work as part of a high-performing team, but equally confident working independently, out and about in your area
- passionate about making a real difference for our volunteers and supporters and growing support for our cause

To be considered as the Community Manager, you will need:

- Proven significant experience of engaging supporters, volunteers and the general public
- Exceptional written and verbal communication skills
- People leadership experience, ideally in leading volunteers in a collaborative environment

- Experience of seeking out and implementing new opportunities for improved performance

- Experience of supporting and nurturing corporate or community partnerships
- Wales is a bilingual country, with both Welsh and…