Volunteer Coordinator

Position:
Volunteer Coordinator

Location:

Office-based in London with flexibility to work from home Salary: £26,912
* per annum plus excellent benefits Closing date:
Wednesday 30 September 2026

* you’ll start at our entry point salary of £26,912
* per annum, increasing to £28,594
* after 6 months service and satisfactory performance and to £30,276
* after a further 6 months.

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award-winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

Are you passionate about engaging communities and empowering volunteers? We’re looking for a Volunteer Coordinator to support our Community, Events and Retail Fundraising team. You’ll play a key role in recruiting, supporting, and developing volunteers, helping us achieve our mission of improving the lives of people affected by MS.

• plan and manage volunteering opportunities across our income generating activities
• recruit and onboard new volunteers, ensuring an outstanding experience
• create and deliver engaging volunteer campaigns to grow our community
• support and maintain strong relationships with volunteer organisations and local partners
• monitor and improve volunteer engagement and retention to strengthen our impact.

We’re looking for someone who:

• has experience working with and recruiting volunteers
• can build strong relationships with diverse communities
• has excellent organisational and communication skills
• is confident using IT systems, including Microsoft Office and CRM platforms
• is creative, enthusiastic, and passionate about supporting our work.

Join us in shaping a stronger volunteer community that will drive our fundraising efforts and help us continue delivering vital support and research for people affected by MS.

We particularly welcome applications from disabled people and/or people from minoritised ethnic backgrounds.

You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

• The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
• The first round of our recruitment and selection process includes an interview with competency-based questions.
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
• We’ll let you know what the selection process will include when we invite you to interview. You can…