Community Outreach Coordinator

Community Outreach Coordinator

Pro Bono Resource Center of Maryland

Baltimore, MD

Other Staff

Full-Time

Job Summary:

The Pro Bono Resource Center of Maryland, Inc. (PBRC) is seeking a highly motivated, organized, and bright individual who is fluent in Spanish to support the Maryland Immigrant Legal Assistance Project (MILAP). MILAP gives free legal advice to people living in Maryland who must appear before the immigration court because they are at risk of deportation. In certain cases, MILAP steps-in to provide limited and concrete legal services to help vulnerable families and children meet the deadlines in their cases (e.g., help complete application for asylum or assist the family with changing their court location to one that is closest to where they live).

Primary Responsibilities:

• Serve as the first point of contact for the MILAP team, including service-seekers, community members, volunteers, and other stakeholders.
• Share referral information and resources with immigrants who contact PBRC seeking legal help.
• Communicate with service-seekers to assess eligibility for services and coordinate appointments.
• Manage MILAP's events calendar.
• Assess language fluency of interested volunteers to confirm their ability to provide interpretation and translation services.
• Assist with recruitment efforts of interested volunteers, including attorneys, students, and others.
• Draft MILAP's outreach and marketing communications using Outlook and Mailchimp.
• Monitor MILAP's public facing webpage to ensure it remains up to date with information about volunteering opportunities and helpful community resources.
• Maintain MILAP's outreach contact list – work with the team to develop a network of community partners.
• Schedule and provide presentations to educators and other local community-based organizations about available, helpful community resources and important updates.
• Increase community awareness about relevant resources, including brief legal advice clinics, case placement services and relevant city and state programs and social service resources.
• Represent MILAP at various stakeholder meetings.
• Coordinate with other immigration legal service providers to receive information about their capacity to offer representation and share that information with the community.
• Track and summarize data related to this work.
• As needed, assist with our legal clinics in Baltimore City and Hyattsville to assist with registration, intake, obtain necessary client paperwork, manage flow of clients, direct immigrants to additional resources, interpret for volunteer attorneys, and other support.
• Develop and implement creative outreach strategies that will connect unrepresented immigrants in removal proceedings to available legal services and resources.
• Create outreach materials for volunteer recruitment and translate documents as needed.
• Provide support to Project Director for grant reporting duties as needed.

Qualifications:

• Spanish language fluency required.
• Bachelor's Degree
• Experience in community organizing/activism and/or public outreach.
• Must be available some evenings and weekends for outreach events and community clinics (with advanced notice).
• Access to reliable transportation for frequent travel to PBRC's office and other Maryland locations for outreach.
• Strong attention to detail and excellent organizational and record-keeping skills.
• Excellent interpersonal, written, and verbal communication skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint)
• Proficiency in Mail Chimp
• Proficiency in data collection and tracking preferred (prior Salesforce experience preferred)
• Ability to work well with people, including other staff, volunteers, clients, public interest organizations, governmental entities, Board members, and donors.
• Experience working with children and/or the immigrant community is preferred.
• Strong commitment to helping the community and ensuring equal access to justice.

Amenities:

Competitive salary ranging from $50,000 – $54,000 depending on experience.

Full time position with excellent benefits package including paid health insurance, disability insurance, and employer-matched 401k plan; paid sick and vacation leave; and paid holidays.

Hybrid in person/remote work.

To apply:

Interested candidates should send, via email,
1) a cover letter describing interest and qualifications for the position,
2) a resume,
3) the names and contact information for three professional…