Delivery Account Lead

Location:

Remote working in the UK

Salary: £30,204.75 rising to £32,692 after 1 year of service

Responsible to:
Head of Programme Support

Contract type:
Full Time (37 hours per week), Fixed Term until August 2027 with the possiblity to extend

Closing date: 6 November 2026, Midday

Interviews:
We will be interviewing on a rolling basis.

Futures For All is the largest social mobility charity in the UK. We help to level the playing field between state and independent schools by giving all young people access to the same prestigious networks available to the top fee-paying schools.

We believe that by inspiring young people to explore their ambitions through our speaker programme, facilitating access to multi-day experiences of the world of work, and supporting young people to successfully seize opportunities available to them, then we can make a profound difference to the lives of young people, their future happiness and prosperity.

By 2028, our ambition is that every young person in the UK has access to high quality work experience. Yet today, less than half of young people leave secondary school having had any work experience whatsoever.

This role sits within our Programme Support team and is crucial to the delivery of the charity’s programmes and hosting of virtual and in-person activities for young people. This role involves supporting schools and students as well as stakeholders in the delivery of work experience and charity programmes.

• Responding to enquiries from schools and students regarding questions about the application portal registration process and general troubleshooting
• Helping with technical delivery processes using both our in-house software and that of external partners
• Stakeholder engagement and management – working closely with organisations to deliver their virtual activities
• Hosting virtual and in person activities including work experience and talks and supporting clients and the schools with the attendance lists and safeguarding
• Supporting the technical hosting of virtual activities
• Creating and developing content and structure of virtual activities and work placement
• End-to-end technical support for partners, schools, and students
• Enabling stakeholders in the delivery of work experience and charity programmes
• Data Management and CRM
• Inputting new data, maintaining existing records and generating reports
• Creating bespoke impact reports for each programme (this may vary depending on the client)
• Responding to and managing stakeholder queries via email and telephone
• Supporting the delivery of charity programmes
• Attending client, schools and other charity meetings and reporting of evaluation materials and scheduling of those meetings
• Providing briefings for teachers/delivery partners, staff and volunteers for each event
• Ensuring schools have any physical merchandise alongside the online materials available in advance of the sessions
• Monitor the student and employer volunteer registrations and ensure the relevant paperwork is in place
• Arrange the schools Data Sharing Agreements
• Ensure safeguarding processes are followed for the events and that the clients staff have a clear awareness of safeguarding procedures
• Ensure the prizes and merchandise for the programme are purchased and delivered to the schools
• Planning in person and virtual events, including creating agendas and working out logistics for the day (this may vary depending on the client)

• Experience of hosting virtual and in-person events for young people
• Experience in creating and writing content for events
• Experience in a similar delivery-focused role within a small, fast-paced organisation
• Experience using Microsoft packages, including Outlook
• Experie…