MX - Training Coordinator; Fully Remote

• We are the leading suicide prevention and crisis intervention organization for LGBTQ young people.
• We provide 24/7 support via phone, text, and chat and operate the world's largest safe space social networking site.
• Our staff contribute to a mission of ending suicide among LGBTQ young people, embodying values of heart, integrity, community, belonging, and progress.

Role

Summary:

• The Training Coordinator supports training programs end to end.
• This includes designing, maintaining, and updating training content, as well as supporting counselors with best practices.
• We provide structured guidance and empathetic feedback to promote volunteer and counselor success.

Key Responsibilities:

• Create and maintain a safe environment for every team member and trainee, promoting inclusion and diversity.
• Collaborate on the design of effective training programs and tailor content to the latest research and best practices.
• Support day-to-day training operations and facilitate engaging workshops, role-plays, and shadow sessions.

Qualifications:

• Proven experience (3 years) in designing and facilitating training or educational programs.
• Proficiency in computer tools and online training platforms (LMS & MOOCs) and tools like Articulate, Adobe Captivate, iSpring, and Canva.
• Excellent oral and written communication skills in Spanish and English, with empathy and sensitivity to trauma and LGBTQ+ issues.

The Trevor Project is a non-profit organization dedicated to suicide prevention and crisis intervention for LGBTQ young people. We operate the world's largest safe space social networking site and have been saving lives for over 20 years with a culture rooted in heart, integrity, community, belonging, and progress.