Specialist, Shelter Engagement

This is a remote position with up to 50% travel required.

This position’s hiring range is anticipated to be $59,000-$65,000 annually, depending on experience, plus great benefits!

Shelter Engagement Specialists play a direct role in achieving Best Friends Animal Society’s no-kill mission and goal by assisting in developing and implementing lifesaving programming, and performing hands‑on lifesaving work, within priority partner shelters to help them achieve no-kill status. Specialists act with urgency to accomplish important tasks and play a direct role in achieving Best Friends Animal Society’s no-kill mission and organizational success.

Specialists may receive intensive assignments in a particular program, based on organizational needs. Senior specialists have an increased level of responsibilities or skills, and the ability to make on-the-spot decisions to accomplish tasks.

We believe in treating everyone with kindness and compassion, building trust throughauthenticityand following through on commitments. We prioritize well‑being alongside our mission, fostering strong relationships through open communication and transparent feedback. Diversity and inclusion are integral to our culture, enriching team dynamics by valuing diverse perspectives. Each team memberis responsible for creating an inclusive environment where all voices are respected and contributing to a workplace that embodies our shared values and commitment to progress.

By consistently aligning our actions with our Guiding Principles, we strengthen our culture and ensure that our values are lived every day.

• Demonstrate kindness and the Golden Rule in our everyday actions by practicing inclusion and respect for every person for the value they bring to the table. Be a role model for the spirit of authenticity, kindness, and positive influence with each other, our visitors, volunteers, and the animals every day. This includes listening, being present, being supportive of others and demonstrating compassion and curiosity in conflict.
• Provide coaching and mentorship on an ongoing basis to help shelters implement programming to achieve a 90% save rate. These areas include; shelter operations, lifesaving programs and best practices, community engagement, and more; including participating in direct, hands‑on lifesaving work at partner shelter locations, as well as virtually
• Travel to shelters and provide needed lifesaving training directly to staff and volunteers to help reduce the number of animal deaths; participate in team-building activities with shelter staff as needed to enhance buy‑in.
• Support partner shelters by working directly with shelter staff on a day-to-day basis as needed to support sustainable lifesaving programs including but not limited to progressive pet retention, adoptions, transport, return-to-owner, return-to-field and other
• Serve as a mission ambassador, representing Best Friends’ mission and vision within partner shelters; supporting training, and mentoring; participate in developing resources for partner shelters on proven programs support their success in achieving no‑kill; support the maintenance of statistics within targeted partners shelters.
• Deliver superior customer service to partner shelters, community stakeholders and others.
  · Develop and maintain a robust knowledge of Best Friends’ and animal welfare standard best practices to support lifesaving and care.
• Reach set goals for implementation of offers of support for reduced shelter killing (RSK).
• Work collaboratively with and assist Best Friends’ team members in all areas of operations to develop, evolve, and implement efficient processes to…