Volunteer Coordinator

Volunteer Coordinator

Are you a Volunteer Coordinator looking to work for an amazing organization by serving others and connecting with your co-workers? Immanuel is seeking a Volunteer Coordinator to join our team based at Immanuel Home Office in Omaha, Nebraska.

Schedule:

Monday through Friday, 8:00 AM to 5:00 PM, with flexibility for additional hours as needed to support volunteer activities, training, and community outreach.

This position includes travel throughout the Omaha metro area and surrounding communities, including visits to patients' homes, community events, and care settings. Reliable transportation, a valid driver's license, and auto insurance are required.

Pay will be based upon experience, certifications, skills, and education.

Why Immanuel?

At Immanuel, every team member plays a vital role in fulfilling our mission of Christ-centered service. As the Volunteer Coordinator, you will have the unique opportunity to connect compassionate volunteers with patients and families during some of life's most meaningful moments, helping create comfort, dignity, and support when it matters most.

Best in Class Benefits can be found at Immanuel:

• Health:
  Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA)
• Life Insurance:
  Employer Paid Life Insurance
• Time Off:
  Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year
• Retirement: 401K with employer match
• Wellness:
  Wellness Program and Employee Assistance Program
• Growth and Development:
  Advancement opportunities (as appropriate) – we look to grow from within our organization, Education Assistance Program – we invest up to $5,250 per year for education assistance paid up front
• Plus many more benefits!

What You Will Do

Key Areas

Key Responsibilities and Duties of the Job

Volunteer Recruitment, Selection, & Training

• Plan, coordinate, and administer the volunteer recruitment, selection, orientation, and training programs to ensure an effective and well-prepared volunteer workforce.
• Collaborate with leadership to develop and maintain volunteer training and onboarding programs that comply with Medicare, NHPCO, organizational, and other applicable regulatory standards.
• Screen, interview, and evaluate volunteer candidates using established selection processes to identify qualified individuals for volunteer service.
• Evaluate volunteer training programs and use feedback and performance data to continuously improve training effectiveness.
• Develop and implement volunteer recruitment and retention strategies to support program growth and sustainability.
• In addition, the Volunteer Coordinator will assist with recruiting, training, orienting, retaining and administrative support of the Immanuel Volunteer Services department.

Volunteer Program Coordination & Support

• Coordinate volunteer services and assignments to support patient, resident, family, and organizational needs.
• Develop, maintain, and update volunteer care plans, including goals, interventions, and outcomes, as appropriate.
• Maintain regular communication with volunteers, providing guidance, support, and resources to promote engagement and success.
• Monitor volunteer participation, schedules, availability, and performance, adjusting and reassigning as needed.
• Identify and address volunteer concerns, challenges, and potential burnout through coaching, support, and resource coordination.
• Participate in interdisciplinary team meetings and communicate relevant volunteer information to volunteers and other team members.

Program Administration, Documentation, & Reporting

• Maintain accurate and confidential volunteer records, personnel files, and related documentation in accordance with…