Volunteer Coordinator

Are you a Volunteer Coordinator looking to work for an amazing organization by serving others and connecting with your co-workers?

Immanuel is seeking a Volunteer Coordinator to join our team based at Immanuel Home Office in Omaha, Nebraska.

Schedule: Monday through Friday, 8:00 AM to 5:00 PM, with flexibility for additional hours as needed to support volunteer activities, training, and community outreach.

This position includes travel throughout the Omaha metro area and surrounding communities, including visits to patients' homes, community events, and care settings. Reliable transportation, a valid driver's license, and auto insurance are required.

Pay will be based upon experience, certifications, skills, and education.

Why Immanuel?

At Immanuel, every team member plays a vital role in fulfilling our mission of Christ-centered service. As the Volunteer Coordinator, you will have the unique opportunity to connect compassionate volunteers with patients and families during some of life's most meaningful moments, helping create comfort, dignity, and support when it matters most.

Best in Class Benefits can be found at Immanuel:

• HEALTH
  :
  Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA)
• LIFE INSURANCE
  :
  Employer Paid Life Insurance
• TIME OFF
  :
  Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year
• RETIREMENT
  : 401K with employer match
• WELLNESS
  :
  Wellness Program and Employee Assistance Program
• GROWTH AND DEVELOPMENT
  :
  Advancement opportunities (as appropriate) – we look to grow from within our organization, Education Assistance Program – we invest up to $5,250 per year for education assistance paid up front
• Plus many more benefits!

What You Will Do

Key Areas

Key Responsibilities and Duties of the Job

Volunteer Recruitment, Selection, & Training

• Assist with planning, coordinating, and administering the volunteer recruitment, selection, orientation, and training programs to ensure an effective and well-prepared volunteer workforce.
• Collaborate with leadership to develop and maintain volunteer training and onboarding programs that comply with Medicare, NHPCO, organizational, and other applicable regulatory standards.
• Assist with screening, interviewing, and evaluating volunteer candidates using established selection processes to identify qualified individuals for volunteer service.
• Evaluate volunteer training programs and use feedback and performance data to continuously improve training effectiveness.
• Assist with developing and implementing volunteer recruitment and retention strategies to support program growth and sustainability.

Volunteer Program Coordination & Support

• Coordinate volunteer services and assignments to support patient, resident, family, and organizational needs.
• Develop, maintain, and update volunteer care plans, including goals, interventions, and outcomes, as appropriate.
• Maintain regular communication with volunteers, providing guidance, support, and resources to promote engagement and success.
• Monitor volunteer participation, schedules, availability, and performance, adjusting and reassigning as needed.
• Identify and address volunteer concerns, challenges, and potential burnout through coaching, support and resource coordination.
• Participate in interdisciplinary team meetings and communicate relevant volunteer information to volunteers and other team members.

Program Administration, Documentation, & Reporting

• Maintain accurate and confidential volunteer records, personnel files, and related documentation in accordance with organizational and regulatory requirements.
• Oversee the collection, maintenance, storage, and reporting of volunteer program data, including volunteer hours, evaluations, progress notes, and required monthly, quarterly, and annual reports.
• Ensure volunteer hours and program activities meet applicable state and federal requirements.
• Continuously evaluate volunteer program processes and implement improvements to enhance program effectiveness and efficiency.

Community Outreach, Compliance, & Safety

• Represent Immanuel professionally in community outreach activities, networking events, presentations, and partnerships that promote volunteer engagement and program awareness.
• Ensure volunteers remain compliant with all applicable state and federal regulations, accreditation standards, organizational policies, and hospice requirements.
• Maintain compliance with HIPAA regulations and…