Clinical Manager – Long-term Care

Clinical Manager – Long‑term Care at Authora Care Collective, Greensboro, NC

Full‑time position. Monday – Friday, 8:00 am – 5:00 pm.

Shared authority and responsibility for the administration of nursing for Home Care patients in partnership with the Senior Director of Home based Hospice Care/Senior Director of Long Term Care. Plans, organizes, and leads a cost‑efficient standard of nursing care, ensuring professional standards and compliance with local, state, and federal licensing and credentialing agencies.

• Serve as a clinical resource to clinical staff.
• Oversee employee competencies and performance appraisal.
• Conduct documentation and quality monitoring audits.
• Manage EMR system standard workflow, orders, and tasks, ensuring daily operations are accurate.
• Accountability for experience-of-care scores, quality metrics, agency core values, and behaviors.
• Own and follow up on consumer complaints promptly.
• Manage nursing caseloads, assign and rebalance staff as needed.
• Facilitate and/or support weekly interdisciplinary team (IDT) meetings.

• Coordinate and work with employees and volunteers of Authora Care as needed.
• Collaborate with all Nursing Department staff, CNAs, Medical Director and Team Physicians, Referral Center, Medical Records, Support Services, Volunteer Services, and the Leadership Team.
• Engage with all members of the interdisciplinary team, other health‑care professionals, and administrative staff.
• Liaise with other Hospice and health‑care organizations, including physicians, physician practices, and hospital personnel.

• Graduate of an accredited School of Nursing.
• Currently licensed as an RN in North Carolina and in good standing with the NCBON.
• Three to five years of experience in health care, preferably in hospice.
• Trained and experienced in patient care, hospice philosophy, and knowledge of home‑care services.
• CPR certification (American Heart Association or American Red Cross Basic Life Support) is required.
• In‑depth knowledge of hospice, interdisciplinary team relationships, and community resources.
• Excellent assessment, clinical nursing skills, and effective interpersonal and communication skills.
• Capable of innovation, effective communication, and strong relational skills.
• Good organizational skills and demonstrable supervisory and managerial ability.
• Bachelor’s degree in nursing preferred.
• Three to five years of management experience in health care; hospice preferred.
• CHPN certification preferred.
• Valid state‑issued driver's license required; own transportation necessary.

Competitive salary and a comprehensive benefit package including paid time off (PTO), seven paid holidays, medical, dental, vision, disability, and life insurance, as well as a 403(b) match after 12 months of service.

Additional benefits: mileage reimbursement, flexible work schedules, professional growth and development opportunities, and employee engagement activities.

Authora Care Collective empowers people to actively participate in their care journey, enabling them to live on their own terms through personalized support for mind, body, and spirit. Our patients are always the authors of their life stories. During a challenging illness, Authora Care Collective helps them author more moments that matter, regardless of the stage of their illness or condition.

This is captured by our tagline: “Your Story. Our Expert Care.”