Triage Nurse - Clinical Navigation

Overview

At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that’s wellness and prevention, experienced specialists, life-changing care, or something in-between, we are your partner in health devoted to building a healthier community. Our system includes multiple hospitals, urgent care centers, and community programs, with affiliations to Penn Medicine for cancer and neurosciences and the Children’s Hospital of Philadelphia for pediatrics.

Location:

100% Remote. Currently Virtua welcomes candidates for 100% remote positions from: AZ, CT, DE, FL, GA, , KY, MD, MO, NC, NH, NJ, NY, PA, SC, TN, TX, VA, WI, WV only.

Remote Type: 100% Remote

Employment Type:

Employee

Employment Classification:
Regular

Time Type:
Full time

Work Shift:

1st Shift (United States of America)

Total Weekly

Hours:

40

Additional Locations:
Pennsauken - 6991 North Park Dr.

Schedule:

M-F 8:30am–5:00pm or M-Thu 8:30am–7:00pm based on department needs

• Field incoming calls and performing detailed assessments by phone. Provide guidance and instruction using a decision-support tool and applied nursing judgment. Ensure the patient and/or caregiver understands the guidance.
• Assist the patient in securing appointment(s) as appropriate.
• Document the interaction and outcome of the call in the appropriate platforms.
• Communicate with the patient’s Primary Care Practice and/or Specialty about the interaction and outcome.
• Perform outbound calls to patients identified by the Access Center Schedulers or the individual Primary Care Practices to assist the patient with concerns and questions that are clinical in nature.
• Act as a support resource for the other integrated service lines related to handling urgent/emergent patient care questions by utilizing the decision-support tool.
• Provide clinical support to other integrated service lines during low-volume work cycles (e.g., medication questions and refills, follow-up to test results, quality review of documentation, and other duties).

• Experienced RN with at least five years of patient and clinical experience (critical care/emergency department experience preferred).
• Registered Nurse from an accredited school of professional nursing. BSN preferred.
• Active NJ RN licensure.

Annual Salary: $79,719 – $123,934. The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.

Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, life insurance and AD&D; tuition assistance, and an employee assistance program with free counseling sessions.

Eligibility for benefits is governed by the applicable plan documents and policies.

For more benefits information, please contact Virtua or refer to the benefits information provided by the company.