Bilingual RN Care Manager; Remote CCM - Spanish Speaking Remote

Bilingual RN Care Manager (Remote CCM - Spanish Speaking)

Remote, United States

At Pair Team, we’re an innovative, mission-driven company reimagining how Medicaid and Medicare serves the most underserved populations. As a tech-enabled medical group, we deliver whole-person care - clinical, behavioral, and social - by partnering with organizations deeply connected to the communities we serve.

We’re building a care model that empowers clinicians and care teams to do what they do best: provide compassionate, high-impact care. At Pair Team, we leverage AI and automation to reduce administrative burden, streamline coordination, and ensure patients receive timely, personalized support.

Our work is powered by a deeply collaborative team of nurses, social workers, community health workers, and medical professionals working alongside product, technology, and operations to close care gaps and improve outcomes for high-need patients.

We’re one of the largest Enhanced Care Management providers in California and are on track to build the nation’s largest clinically integrated network supporting high-need patients. Our model has demonstrated real impact, including a 58% reduction in emergency department visits and a 29% reduction in hospital admissions
.

At Pair Team, we’re not just delivering care - we’re building the future of more equitable, community-driven.

• Lead with integrity: We keep our commitments and take responsibility for our actions. We are dependable and choose authenticity over perfection.
• Embrace challenges: We leave our egos at the door and step forward into discomfort instead of back into safety. We help each other to learn and provide feedback using candor and kindness.
• Break through walls: We go the extra mile for our patients, partners and one another, and we run toward hard things. We are resilient in our push for consistent improvement and challenge the status quo.
• Act beyond yourself: We build each other up and respect boundaries. We seek first to understand and assume positive intent.
• Care comes first: We hold ourselves to the highest standards for our patients. We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

Pair Team is hiring a full-time Registered Nurse (RN) to support our expansion into Chronic Care Management (CCM). This role is a core clinical function within our CCM program, focused on proactive, longitudinal care for adults with multiple chronic conditions.

You will partner closely with a Nurse Practitioner and Community Health Worker to provide continuous clinical support for members enrolled in Chronic Care Management. This role centers on proactive outreach, clinical follow-up, and care coordination for adults managing chronic conditions, allowing you to build longitudinal relationships while supporting members between provider visits.

This is a fully remote position, operating on Pacific Time business hours, with a clearly defined caseload and structured engagement expectations.

• Manage a defined caseload of enrolled CCM members
• Complete required CCM minimum engagement activities and documentation
• Conduct proactive outreach based on NP notes and care plan needs
• Perform clinical triage for symptom changes, medication questions, and emerging medical concerns
• Provide chronic condition education and ongoing clinical support
• Coordinate with primary care providers and specialists to support continuity of care
• Escalate clinical concerns to the Nurse Practitioner as appropriate
• Develop, update, and document individualized care plans
• Collaborate closely with the NP and CHW to deliver team-based care
• Maintain accurate, timely documentation to support CCM compliance

• Active California Registered Nurse (RN) license (required)
• Bilingual – Spanish and English fluency required
• Minimum of 1 year of RN experience in care management or case management
• At least 1 year of experience working with a Medicare population
• Experience supporting patients with chronic conditions (e.g., diabetes, hypertension, COPD, heart failure)
• Strong clinical assessment, triage, and documentation skills
• Comfor…