hca, Healthcare Nursing

Overview

An exciting opportunity to join the Out of Hours Urgent Community Response Team on a fixed term contract. This role will be to provide support to the Out of Hours Community Nursing Service overnight in the delivery of high standards of healthcare to patients within their own homes, care homes, the travelling community and in clinics. Our aim is to avoid admissions to the acute setting by providing urgent community nursing care.

We cover all areas in Norfolk and Waveney, in teams, every night with the coordination team based at Norwich Community Hospital. We work in partnership with East Coast Community Healthcare to deliver care across Great Yarmouth and Waveney.

• Work in partnership with the nurse co‑ordinator to support deployment of clinical teams as directed.
• Drive nurses to visits of patients.
• Undertake care under the supervision of the registered nurse.
• Engage in the use of Systm One including mobile working.
• Engage with referral to discharge standard processes.
• Be aware of the demand and capacity model which will reflect workload needs at any given time.
• Engage in admission avoidance when required, work as part of the clinical triage team within the Out of Hours Community Nursing service, and under the direction of a nurse coordinator, whilst on shift undertake the registering of referrals.
• Under the supervision of the nurse coordinator assist in allocation of visits and to ensure visits are prioritised according to the service and the patient need.
• Ensure all documentation and record keeping undertaken in line with local SOPs and Trust Policies.
• Use assistive technology to support the allocation/deployment of visits fairly and efficiently.
• Assist with processing of urgent referrals by using geographical knowledge with the assistance of technology.
• Work in accordance with the local processes and standard operating procedures as set out by the Trust.
• Be a knowledge resource for troubleshooting assistive technology alongside the nurse co‑ordinator.
• Effectively communicate with teams deployed to visits.

• Locate and drive the Out of Hours nurse safely to the designated address and back to the team's base.
• Ensure the vehicle used is fuelled and maintained in accordance with the lease terms and road safety regulations, and ready to use at the start of each shift.
• Ensure that the vehicle logs are completed at the end of each shift to a standard to satisfy auditors.
• Interact with sat‑nav devices including training and troubleshooting.
• Effectively communicate with the coordination team.

• Assist the nurse with moving and handling patients as required.
• Assist the nurse with clinical tasks where required.
• Assist in the delivery and collection of equipment.
• Demonstrate an awareness and understanding of consent, and gain consent as appropriate following organisational policies.
• Be exposed to bodily fluids, infected material, blood products; therefore must utilise precautions and adhere to infection control policies.

We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. Additionally, people with disabilities that fall under the Disability Confident Scheme will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). All sites are smoke free.

Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. However, potential applicants should note that although the Trust is registered with the Home Office as a sponsor organisation for migrant workers, sponsorship can only be offered against Skilled Worker visas. If you are an applicant from outside the UK and do not already hold a self‑gained right to work, we recommend you check the Home Office eligibility requirements before making an application.

Please note:

Although we are a registered sponsor organisation, we are unable to offer sponsorship for some job roles, and this will be identified through filtering questions at the start of any job application on the Trac recruitment system.