Ward Assistant - Plastic Surgery and Burns

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

Band 2 roles are not eligible for sponsorship under the Skilled Worker or Health and Care Worker visa routes.

We are looking for a motivated and caring Ward Assistant to join our dedicated team within the Plastic Surgery and Burns Service. This is an excellent opportunity to play a vital role in supporting patient care by helping to maintain a safe, welcoming and well‑organised ward environment. Working alongside nursing, clinical and support staff, you will contribute to delivering a high standard of service for patients, relatives and visitors.

At NHS Greater Glasgow and Clyde, we are committed to providing exceptional care, supporting staff development and creating an inclusive workplace where every team member is valued and can make a real difference.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

• Part‑time, Permanent
• You will be based at The Glasgow Royal Infirmary
• Working Pattern: 5‑hour shifts over 4 days

Please note the salary is Pro Rata for part‑time hours.

• Support the ward team by maintaining a clean, safe and organised environment for patients, visitors and staff
• Coordinate and monitor ward support services including cleaning, catering and minor maintenance requirements
• Assist with patient meal services, ensuring dietary requirements and nutritional needs are supported appropriately
• Welcome, assist and provide information to patients, relatives and visitors within the ward environment
• Support stock control, ordering, receipt and storage of ward supplies and equipment
• Carry out basic administrative duties including answering telephones, taking messages and organising documentation
• Work collaboratively with the multidisciplinary team to promote patient comfort, safety and positive patient experiences

• Good communication and interpersonal skills with the ability to engage effectively with patients, relatives and colleagues
• Basic IT and word processing skills with the ability to use electronic systems and maintain accurate records
• Previous experience of working with the public in a customer focused environment
• Experience in healthcare, housekeeping, cleaning or a similar support role is desirable
• Ability to organise and prioritise workload effectively within a busy ward setting
• Ability to work independently and as part of a multidisciplinary team
• Flexible, approachable and compassionate with a commitment to delivering high quality support services and patient care

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e‑learning and classroom‑based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work‑life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full‑time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.