Hospice Patient Care Manager

Description

The Lifted Difference

At Lifted Hospice, our mission is simple yet powerful:
Helping people live life to the fullest. We serve the communities where we live and work by delivering compassionate, clinically excellent end-of-life care. With a commitment to dignity, comfort, and quality of life, we walk alongside patients and their families—meeting them where they are, when they need it most.

What makes us different is how we show up. We care for patients and families like they’re our own—and we support each other the same way. At Lifted Hospice, you’ll be part of a culture built on trust, unity, and joy. We serve from a place of favor, and we never forget the sacredness of what we do.

Lifted Hospice is privileged to expand into the Austin area. We are hiring a joyful, caring team to serve Austin-area families with dignity, compassion, and presence.

Timeline
We are interviewing now, with the anticipated start date of November 2nd
. This gives us time to build and prepare our team with intention.

Training Commitment
All new team members are required to complete mandatory onboarding and training before beginning their role. Training will take place at our Plano Home Office. Full participation is required to ensure every team member is equipped in our clinical standards, our culture, and The Lifted Way.

A Calling with Impact

At Lifted Hospice, our Patient Care Managers lead from the heart—with clinical expertise, presence, and a deep commitment to excellence in every detail of care.

As a PCM, you serve as both a nurse and a leader—guiding your interdisciplinary team to provide high-quality, compassionate care that honors every patient’s goals. You support the people who support our patients, offering coaching, structure, and oversight to ensure the team functions as one.

From coordinating admissions and care plans to mentoring nurses and monitoring quality outcomes, your leadership ensures patients and families receive the consistent, personalized support they deserve—every step of the way.

Your Role in the Mission

As a Patient Care Manager, you lead a local hospice team with clarity, compassion, and clinical integrity. You guide care plans, coach team members, and oversee the delivery of services across nursing, psychosocial, spiritual, and support disciplines.

You are responsible for ensuring timely admissions, effective team communication, regulatory compliance, and the consistent delivery of safe, high-quality care. You model Lifted values in every interaction and help protect the unity, trust, and excellence that define the patient experience.

Key Responsibilities

Leadership & Team Coordination

• Lead the interdisciplinary team – Provide day-to-day guidance and oversight for nurses, social workers, chaplains, CNAs, and volunteers.
• Support quality and continuity – Ensure patient care is delivered in alignment with Lifted standards, hospice regulations, and ethical best practices.
• Facilitate team meetings – Serve as the team lead during IDT meetings, helping review and align care plans.
• Mentor and coach staff – Provide training, feedback, and performance coaching to clinical team members.
• Support hiring and onboarding – Assist with recruitment, orientation, and ongoing development of new staff.

Patient Care & Clinical Oversight

• Complete assessments and admissions – Conduct patient evaluations and initiate care plans as needed.
• Monitor care plans – Ensure care plans are regularly updated based on patient needs, preferences, and changes in condition.
• Oversee clinical decisions – Provide RN-level review and guidance during complex admissions or care changes.
• Support discharge processes – Help evaluate when discharge is appropriate and ensure safe transitions.

Compliance &…