Work From Home - Customer Care Specialist

We are looking for a  Nurse Specialized in Wound, Ostomy & Continence (NSWOC) . The NSWOC will provide wound and ostomy consultation for patients in the clinic and community. If you enjoy caring for a broad range of clients with a variety of wound etiologies and wound care modalities this is the job for you. In addition to make full use of your wound and ostomy care knowledge, each day you will use your skills in promoting self-management by patients and leading the interdisciplinary team to achieve optimal patient outcomes.

Your expertise in the management of wounds and ostomies will be sought out by individual practitioners and the various committees and organizations that guide wound care in the region.
Care Partners will provide you with an in-depth orientation to both the agency and wound/ostomy care in the community; ongoing clinical support including online access to clinical expertise; an iPad and the equipment you need to conduct assessments.
We are looking for  Nurses (RN) with NSWOC certification  who desire great flexibility in their schedules.
This position would cover the Waterloo
- Wellington Region

What We Offer   Practice within your full nursing scope
Continuing education, certification and training
Competitive wage grid that recognizes nursing skillset
PAID MILEAGE at  $0.48 per/km
Flexible hours, autonomy over your schedule and a variety of assignments
$5000 Sign-on bonus for Part-time and Full-time.
Support   Incredibly supportive, caring and inspiring culture
Comprehensive orientation and hands-on mentoring from experienced, caring staff
Up-to-date mobile devices with current scheduling and virtual technology
Added Value   Robust Employee Assistance Program (EAP) for you and your family members
Health & dental benefits, plus retail discounts and recognition rewards
Opportunities to volunteer in countries with limited access to healthcare services
Wages   This position offers a competitive compensation grid, with progression based on hours worked and role-specific criteria.  The RN per NSWOC visit range is $68.58 to $88.66  and the  RN NSWOC hourly range is $42.50 to $51.47.  General or non-NSWOC related visits are compensated at our RN rates. Placement within the grid will be determined in accordance with company policies and procedures, as well as the candidate’s knowledge, skills, qualifications, and relevant experience.
What

The Role Involves   Using your knowledge of assessment, prevention and interventions regarding wound infections and ostomy care
Care for patients with consuming wounds, ostomy, continence, provide lower leg assessment including ABPIs
critically appraising the wound care literature and apply research evidence to practice
Providing classifications and indications, appropriate utilization to reduce visit frequency and obtain desired outcomes
Practicing conservative sharp wound debridement (CSWD) and use of other debridement methods
Providing edema management including bandaging based on complete lower leg assessment
Monitoring criteria for adjunctive therapy for complex or recalcitrant wounds
Supporting our patient’s safety by practicing according to policy and standards
Using your professional assessment skills to perform a thorough holistic assessment of each client and identify the client's needs by utilizing information from the client, caregiver(s), the home environment, the Ontario Health atHome referral and other sources
Functioning as a member of a nursing team who are accountable for the nursing care it provides
Developing appropriate time-specific, measurable goals and outcomes in collaboration with the client and/or caregiver(s), and in keeping with the Ontario Health atHome goal for treatment
What You Bring   Registered Nurse (RN) diploma
Current College…