Registered Nurse; RN; Triage Nurse Specialist - Conduit Health Partners

The RN Triage Specialist provides telephonic triage to assist callers to determine the most appropriate level of care needed for the current situation expressed or assessed, following workflows and utilizing protocols/resources to provide supportive service to patients and customers.

The RN Triage Specialist will maintain a performance standard that prioritizes safety, quality and experience and coincides with the organization's mission and identified key strategic or performance initiates.

• Provides telephonic triage or requested support and / or virtual monitoring. Offers subsequent recommendations, education or care advice using decision making tools, clinical judgement, and defined workflows.
• Participates in care coordination, by partnering with customers to reduce readmissions, enhance chronic disease management, manage health risk and injury reporting. Schedules provider appointments and facilitates provider communication.
• Ensures accurate, timely documentation in the EMR according to best practice, guidelines, or workflows.
• Participates in virtual monitoring and subsequent reporting and escalation to support services identified by customer. Provides additional support to Conduit Health Partners business functions as identified to ensure all patient needs are being met and continuity of Conduit Health Partners business operations is maintained.
• Participates in process improvement, professional development, peer development and peer review

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation and appropriate within the scope of practice for the registered nurse.

• RN license required in applicable state(s).
• Multistate/Compact RN Licensure preferred.

• ADN or Diploma Nursing required
• BSN preferred

• 1 year of acute care nursing experience required.
• Triage experience preferred.

• EPIC Electronic Health Record (preferred)

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

• Neonates (0-4 weeks)
• Infant (1-12 months)
• Pediatrics (1-12 years)
• Adolescents (13-17 years)
• Adults (18-64 years)
• Geriatrics (65 years and older)

Periods of high stress and fluctuating workloads may occur.

General office environment.

May have periods of constant interruptions.

Required to car travel to off-site locations, occasionally in adverse weather conditions.

Prolonged periods of working alone.

Other:
Remote/ At Home work Environment Opportunity may be provided. This is dependent upon business needs and capability. Will require a signed agreement. Minimum internet speed of primary and secondary work locations is:download speed of 100

Mpbs; upload speed of 20

Mbps. Reference policy:
Conduit Health Partners Work from Home.

• Manual dexterity (eye/hand coordination)
• Perform shift work
• Hear alarms/telephone/audio recordings
• Repetitive arm/hand movements
• Finger Dexterity
• Colo…