Complex Care Nurse Manager

Invictus Complex Care is a fully nurse-led specialist complex care provider, delivering exceptional, personalised care to people living with complex healthcare needs in their own homes and communities.

We are looking for an experienced and compassionate Complex Care Nurse Manager to join our growing clinical team.

This is a predominantly home-based, regional role, managing a small caseload of complex care clients and the dedicated teams supporting them.

At Invictus, we believe that when we properly look after our nurses and care teams, they have the confidence, support and resources to provide exceptional care to our clients.

That's what makes us different.

We pride ourselves on an honest, caring and genuinely person-centred approach.

Our clients choose the people they want around them, and we build bespoke care teams around their individual needs, preferences and lifestyles.

As a nurse-led organisation, clinical quality and safety are at the heart of everything we do. Our clinical team works collaboratively, supports one another and leads by example.

We are looking for someone who shares our passion for truly exceptional care and wants to be part of a company where nursing leadership genuinely matters.

As a Complex Care Nurse Manager, you will take responsibility for a small caseload of complex care clients and their teams, providing clinical oversight and support from initial enquiry through to ongoing care delivery.

You will build strong relationships with clients and their families, understand what matters to them and ensure that the care we provide continues to meet their individual needs.

You will also lead and support the teams caring for them, ensuring staff feel valued, engaged, confident and motivated to deliver outstanding care.

This is a hands-on leadership role for a nurse who enjoys clinical care, people management, problem solving and building relationships.

• Managing a small caseload of complex care clients and their care teams
• Supporting new care packages from initial enquiry through to mobilisation and ongoing delivery
• Providing clinical leadership and oversight to care teams
• Building strong relationships with clients, families, commissioners and case managers
• Regularly reviewing care packages to ensure they remain safe, effective and person-centred
• Supporting, mentoring and developing care and nursing staff
• Ensuring staff feel valued, supported and engaged
• Identifying and addressing training, competency or performance concerns
• Ensuring care plans, risk assessments and clinical documentation remain accurate and compliant with CQC requirements
• Monitoring the quality of care delivery and identifying opportunities for improvement
• Working closely with our Clinical Lead and wider management team
• Supporting the growth of the business while maintaining the quality and standards our clients expect
• Providing on-call support as part of a four-week rotational on-call system
• Ensuring care provision consistently exceeds the expectations of our clients, families, commissioners and the CQC

This is a role with autonomy

We are looking for someone who is confident working independently and managing their own diary.

You will predominantly work from home, travelling to clients and care teams when required. You'll have the autonomy to organise your workload and prioritise your time, while always having the support of an experienced clinical leadership team around you.

Every client is different, and no two days will look exactly the same.

You might be reviewing a care plan in the morning, meeting a family over lunch, supporting a care team in the afternoon and providing clinical guidance to a new member of staff later that day.

That's part of what makes…