Nurse Practitioner - Telehealth - Remote in MA;

Job Description

Nurse Practitioner – Telehealth (Remote)

Location: Remote – Massachusetts residents only
Pay Rate: $74.88 per hour
Schedule: Full-time or part-time evening shifts
Shift Options: 1:00 PM–9:30 PM or 2:30 PM–11:00 PM; four-hour shifts may be available
Weekend/Holiday Requirements: Every other weekend and some holidays
Required Licensure: Massachusetts
Additional Desired Licensure: Florida, Ohio, Delaware, District of Columbia, Kansas, Kentucky, Maryland, Maine, New Hampshire, Rhode Island, and Vermont

Position Summary

The Telehealth Nurse Practitioner provides remote, evidence-based healthcare services to patients ages 18 months and older. Working independently through a telehealth platform, the provider conducts assessments, diagnoses and manages health conditions, provides treatment and counseling, and coordinates patient care. All encounters are documented in an electronic health record (EHR).

The Nurse Practitioner collaborates with physicians, other providers, pharmacists, and healthcare professionals to deliver high-quality, patient-centered care while supporting clinical operations, patient satisfaction, and practice goals.

Responsibilities

Patient Care and Clinical Quality

• Evaluate primary care, acute, chronic, and transitional care patients.
• Assess symptoms, establish diagnoses, develop treatment plans, and provide disposition planning.
• Provide health education and counseling, including pregnancy prevention, STI prevention, safer sex practices, contraceptive care, and medication management.
• Educate patients on preventive care, health maintenance, and treatment options.
• Document patient encounters accurately in the EHR according to established policies and procedures.
• Coordinate care with internal and external healthcare professionals to support continuity of care.
• Maintain patient confidentiality and comply with HIPAA and protected health information (PHI) requirements.

Patient Experience and Communication

• Deliver professional, compassionate, and patient-centered telehealth services.
• Address patient questions and concerns while promoting engagement and satisfaction.
• Adapt communication to meet patient needs and support positive clinical outcomes.
• Collaborate with pharmacy staff and other colleagues to provide coordinated patient care.

Clinical Operations and Practice Management

• Manage competing priorities while addressing clinical and operational needs.
• Follow up on laboratory results, respond to incoming calls, monitor inventory, and coordinate supply orders as needed.
• Maintain positive working relationships with practice employees, healthcare colleagues, and external partners.
• Support employee development and evaluation activities as needed.
• Adapt to new service offerings, workflows, and patient care models.

Business Operations and Accountability

• Support practice goals related to budgeting, payroll, inventory, billing, and payment collection as applicable.
• Maintain accurate clinical documentation to support billing and reimbursement.
• Complete revenue cycle activities, including payment collection and deposit preparation, as applicable to assigned workflows.
• Support clinic-level business plans and operational objectives.

Professional Practice

• Practice autonomously, exercise sound clinical judgment, and advocate for patients.
• Resolve problems, take initiative, and adapt to changing patient and business needs.
• Maintain professional standards and participate in continuing education and professional development.
• Collaborate with colleagues to maintain high standards of care and patient safety.

Requirements

• Completion of a master's-level Family Nurse Practitioner program.
• Current national board certification as a Family Nurse Practitioner.
• Active, unrestricted Massachusetts license to practice as an Advanced Practice Nurse.
• Ability to obtain additional state licensure or compact privileges as required by the business.
• Minimum of two years of medically relevant experience.
• Current Basic Life Support (BLS) certification.
• High-speed broadband internet with minimum speeds of 25 Mbps download and 3 Mbps upload.
• Strong verbal, written, and electronic communication skills.
• Excellent organizational skills and the ability to multitask.
• Strong clinical judgment, problem-solving, initiative, adaptability, and flexibility.
• Ability to work independently without direct supervision and practice autonomously.
• Proficiency with electronic health records, information management, and technology.
• Ability to collaborate effectively with healthcare…