Director of Patient Navigation

Department: 12881 Carolinas Medical Center - LC:
Administration:
Morehead Status:
Full time Benefits Eligible:
Yes Hours Per Week: 40 Schedule Details/Additional Information:
This is a remote position with enterprise responsibility for oncology nurse navigation across Advocate Health's Midwest and Southeast divisions. Travel to support teams and programs across these divisions is required, with approximately 2-3 trips per month anticipated. Travel frequency and duration may vary based on business needs and the selected candidate's location. Candidates who do not live in an approved remote-work state may be eligible for relocation assistance to one of Advocate Health’s local markets.

Due to complex requirements, remote work is NOT permitted for short or long periods in: CA, CO, CT, HI, MA, MD, MN, NJ, NY, OR, RI, VT, WA and working Internationally. #Remote #LI-Remote

Pay Range: $63.45 - $95.20

• Leads development of standards and methodology to identify patients at the appropriate point within their cancer journey to receive care coordination services as facilitated through an Oncology Patient Navigator (OPN).
• Develops standards for follow up with patients by the OPN and transition points to survivorship programs or end of life care.
• Participates in and oversees the development of assessment tools, guidelines, pathways and algorithms for OPN's to assist patients with cancer along the care continuum.
• Facilitates with OPN's to ensure that care is provided according to nationally accepted clinical guidelines and is delivered in a coordinated manner utilizing local resources.
• Oversees and implements system-wide processes to assess needs and provide access to proper resources for cancer patients and ensures that patient transfers are done so without noticeable breaks in communication or service to the patient.
• Creates a performance management oversight program related to the work of the OPNs.
• Monitors progress of program in achieving demonstrable care management specific to localized care, clinical outcome and administrative goals.
• Collaborates with appropriate staff to design and implement performance improvement monitoring and conducts annual reviews of oncology' nurse navigators.
• Determines the specific job scope of Patient Navigators based on their expertise and education when the position is not filled by an RN.
• Addresses variances in roles and responsibilities of patient navigators.
• Provides expertise and leadership for the Patient Navigator Academy.
• Recommends educational content and facilitates all logistical requirements for the system-wide bi-annual Patient Navigator Summit.
• Updates the Academy's Orientation process and overall curriculum.
• Assists with the implementation of quality improvement processes for the management of cancer care across the continuum.
• Collaborates with data warehouse/registry, administration and IT to select and design and implement methods and technology for patient navigation tracking and metric monitoring.
• Organizes multidisciplinary conferences in collaboration with the Oncology Registry by identifying potential cases for presentation, data collection, communication with physicians, ensuring appropriate documentation, including use of standardized care protocols in accordance with nationally recognized guidelines.
• Develops and implements policies and procedures that guide and support functions of the program and assesses educational needs of the multidisciplinary team to assist in the coordination of educational programs.
• Evaluates, develops, markets and implements collaborative initiatives for patient population to promote supportive care programming to include internet sites.

• Bachelor's Degree in Nursing required.
• Master's Degree in Nursing, Healthcare Administration or Business Administration preferred.
• 5 years of clinical experience in Oncology required.
• Experience as an Oncology Nurse Navigator preferred.
• Credentialed as an Oncology Certified Nurse (OCN).
• Director of Oncology Nurse Navigation/Patient Navigation experience preferred.
• Would also consider a strong Enterprise or Regional Manager-level leader from a large, complex healthcare organization, particularly someone overseeing Oncology Nurse Navigation across multiple hospitals, markets, or regions.

Physical Requirements Ability to lift objects weighing up to 25 pounds. Occasional stooping, kneeling, crouching. Sit/stand for long periods of time.

Advocate Health offers a…