Telephone Triage Nurse; Per Diem

Any (United States of America)

Children’s Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

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CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

Children’s Hospital of Philadelphia is seeking a per diem Office Hours Telephone Triage Nurse. The shift will be dependent upon the operational need.

2 years of nursing experience is required. Pediatric, primary care, telephone triage and/or Barton Schmitt experience is preferred.

Practices at the level of a competent to proficient practitioner of nursing. The nurse at this level demonstrates competence in telehealth nursing and in caring for patients with a wide variety of health issues in compliance with the department policies and procedures. This person utilizes critical thinking and evidence-based telephone triage protocols to provide safe nursing guidance to the general pediatric population.

This per diem position reports to the Office Hours Nurse Triage Department Clinical Supervisor and Nurse Manager and includes a minimum number of worked hours per quarter.
Minimum scheduled hours in Office Hours Program: 32 hours per 4-week schedule period. Weekend Requirement: 2 weekend shifts per 12-week schedule. There may be availability of additional hours to support After Hours Program depending on triage staffing needs of each program.

• Nursing Practice
• Follows the Nursing Process and to deliver safe telephone triage care: assessment, planning, implementation and evaluation
• Collects and synthesizes complex assessment data and uses critical thinking skills to best determine most appropriate protocol and disposition
• Develops a plan of care
• Communicates and collaborates with families/caregivers on plan of care and ensures understanding and compliance
• Documentation reflects all aspects of telephone encounters
• Collaborates with the PCP and other healthcare providers as necessary
• Professionalism/Leadership
• Role models appearance and behaviors that promote a positive image of Nursing.
• Role models how to interact with parents/patients and colleagues with respect and dignity.
• Role models professionalism and teamwork
• Facilitates and promotes change in the unit environment.
• Leads unit improvements and measures outcomes.
• Assures that staff incorporates professional standards of practice and regulatory requirements into nursing care provided.
• Follows hospital policies regarding HIPPA and privacy as applicable to the home office
• Research
• Reads, analyzes and synthesizes nursing and other scholarly articles and research studies; shares knowledge with unit staff in a formal format.
• With assistance applies research findings to clinical practice.
• Seeks opportunities to participate in research studies or answer simple research question.
• Learning
• Identifies learning needs of self and others and assists in the development of a learning plan.
• Applies education and training from departmental in-services and external sources to enhance Nursing practice.
• Assist in developing and utilizes patient education materials relevant to patient…