Director of Care Services; RN

an affiliate of Life Care Centers of America

The Director of Care Services (RN) provides enterprise-wide leadership and oversight of resident care services across Century Park communities. This position leads, supervises, and develops the Regional Directors of Resident Care and provides clinical direction, education, and support to Resident Care Directors, Executive Directors, and community care teams. The Director of Care Services is responsible for promoting high-quality resident care, regulatory compliance, effective clinical systems, operational excellence, and responsible resource management.

This position works collaboratively with regional and community leadership to ensure resident care practices align with applicable laws and regulations, company standards, and Century Park’s quality and financial objectives. Reports to the Chief Nursing Officer.

• Associate’s or Bachelor’s Degree in Nursing from an accredited college or university.
• Current Registered Nurse (RN) license in good standing; must maintain required licensure throughout employment.
• Minimum five years of successful nursing management experience in senior living, with an emphasis on assisted living.
• Minimum two years of multi-site clinical leadership experience.
• Knowledge of applicable federal and state regulations governing senior living and assisted living.
• Current CPR certification upon hire or completion during orientation; certification must remain current throughout employment.

• Ability and willingness to travel overnight approximately 70% of the time to support communities on-site, generally a minimum of 3.5 days per five-day workweek, with approximately one home-office week per month.
• Demonstrated clinical leadership and expert knowledge of nursing standards and assisted living practices.
• Ability to lead and develop multi-site clinical leaders and work effectively with regional and community leadership.
• Strong problem-solving, decision-making, conflict-management, and independent judgment skills.
• Excellent written and verbal communication, training, and presentation skills.
• Ability to work independently and manage competing priorities.
• Ability to remain calm and exercise sound judgment during emergencies or crisis situations.
• Commitment to excellent customer service, hospitality, and service to seniors.
• Ability to maintain confidential and proprietary information.
• Proficiency with Microsoft Office, Outlook, Windows, electronic health records, and other internet-based applications used in the performance of the role.
• Valid driver’s license and acceptable driving record.
• Demonstrates integrity and professionalism, treats associates with dignity and respect, and adheres to Century Park’s Code of Ethics and required compliance standards.

Below is a description of basic job duties, though other related duties may become necessary as directed by supervisor.

• Provides enterprise-wide leadership and oversight of resident care services across Century Park communities, ensuring consistent standards of quality, service, and clinical practice.
• Directly supervises, develops, and holds accountable Regional Directors of Resident Care, establishing priorities and expectations and providing coaching related to clinical operations, leadership, staffing, performance, and problem-solving.
• Ensures resident care operations comply with applicable federal, state, and local requirements, company policies, nursing standards, and established clinical practices.
• Oversees clinical quality and risk management, including audits, QMPI processes, identification of clinical trends and risks, corrective action planning, and continuous improvement initiatives.
• Provides clinical leadership…