Triage Virtual Registered Nurse RN

Hourly Wage Estimate: $25.99 - $38.98 / hour

Learn more about the benefits offered (  ) for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Do you have the career opportunities as a Telephone Triage Registered Nurse you want with your current employer? We have an exciting opportunity for you to join Parallon which is part of the nation's leading provider of healthcare services, HCA Healthcare.

This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, , KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA).

As a Triage Virtual Registered Nurse, you will be responsible for
delivering high-quality, patient-centered care in line with the requirements of the department and the standards of practice for the relevant state and specialty. Collaborating with medical providers and the care team, you will provide personalized, comprehensive, and compassionate care, following established nursing models such as "Assess, Perform, Teach, and Manage." You will also act as an advocate for patients, families, and caregivers, embodying the organization’s vision, mission, and values to ensure an outstanding patient experience and positive clinical outcomes.

• Provide nurse advice and triage services to consumers calling with clinical questions

• Provide appropriate compassionate advice to callers using evidence based clinical decision tools to help callers make personal health decisions.
  Make cross referrals as
  indicated . Facilitate referrals and event registration through internal transfer mechanisms.

• Utilizes nursing skill and along with approved protocols to provide telephone nurse triage and/or health advice to consumers with clinical questions or symptoms.

• Facilitates referrals for health services as
  appropriate via
  telephone and performs all components of call processing

• Ensures performance standards are met and accepts constructive feedback

• Speaks with a pleasant, professional phone voice and provides superior customer service to create an exceptional patient experience.

• Documents caller information and outcomes in a relational database system in accurately and
  as prescribed by
  current standards and policies

• Maintains confidentiality,
  HIPAA
  and PHI compliance

• Communicates appropriately and clearly with departmental management, co-workers and callers and
  exhibits
  willingness to master new work routines and methods
  Provides homecare, advice and/or education to callers that respects the cultural, spiritual, intellectual/educational, and psychosocial differences of individuals and preserves caller’s autonomy,
  dignity
  and rights.
  Maintains and contributes to a collaborative professional and ethical work environment.

• Actively
  participates
  in team meetings and engages
  in the processes of the
  contact center

• Associate Degree in Nursing or RN Diploma -
  Required

• Bachelor's Degree in Nursing – Preferred

• 3+ years of experience in bedside nursing
  required

• Telehealth experience helpful, not
  required

• BLS Certification Required

• Compact license in your state of residence is preferred

• Licensure required for these states (NV, CA, and AK)

Parallon,…