Bilingual LPN CCM​/RPM Care Manager - NY License

We are seeking a PRN/Part-Time Licensed New York Nurse Care Manager to support our growing care management team during evening and weekend hours. This role is ideal for an experienced healthcare professional looking for flexible supplemental work while helping patients better manage their chronic conditions from the comfort of home.

Candidates who are available to consistently work evenings, weekends, or a combination of both are strongly encouraged to apply.

Hours we are looking for: MWF 5p-10p ET and SS 9a-2p ET

The Care Manager serves as a compassionate advocate for patients by providing chronic care management and remote patient monitoring services through phone-based outreach. You'll build relationships with patients, monitor vital sign data, provide education, identify barriers to care, and communicate with provider offices when clinical concerns arise.

This is a fully remote position working closely with our Care Management team and reporting directly to the Manager of Care Management.

• Conduct inbound and outbound patient calls while providing compassionate, patient-centered care.
• Build trusting relationships with an assigned patient panel.
• Educate patients on chronic disease management, medications, and healthy lifestyle practices.
• Monitor and review remote patient monitoring data and elevate abnormal findings according to established protocols.
• Identify barriers to care, social determinants of health, and opportunities to improve patient outcomes.
• Accurately document patient interactions within electronic medical records.
• Follow client-specific care plans, workflows, and communication preferences.
• Collaborate with physicians, clinical staff, and fellow Care Managers to ensure quality patient care.
• Maintain strict compliance with HIPAA and all applicable healthcare regulations.

• Minimum of 2 years of healthcare experience required
• At least 1 year of CCM, RPM, care coordination, or case management experience preferred
• Previous physician office, outpatient clinic, home health, or call center experience is a plus.
• Associate degree or higher preferred.

• Active LPN/LVN license required
• Previous experience with:
• Chronic Care Management (CCM)
• Remote Patient Monitoring (RPM)
• Care Coordination
• Case Management
• Telehealth or phone-based patient outreach
• Comfortable working independently in a remote environment.
• Strong communication and patient engagement skills.
• Experience with EHR/EMR systems and healthcare technology.
• Excellent organizational and time management abilities.