Manager, Nursing

• This position is an on-site position which requires the incumbent to complete their work primarily at an NAU site, campus, or facility with or without accommodation. Opportunities for remote work are rare.

Campus Health Services (CHS) at Northern Arizona University serves as the central resource for medical care, mental health support, and wellness on campus. Housed in the John Haeger Health and Learning Center, CHS provides comprehensive care to students, faculty, and staff, including primary and urgent care, mental health services, immunizations, nutrition counseling, laboratory services, and physical therapy. Its Fronske Health Center is nationally accredited to recognized standards for quality health and mental health care.

The Manager, Nursing leads the delivery of high-quality, compassionate, and student-centered healthcare within Campus Health Services, supporting the health, well-being, and academic success of NAU students. This position provides day-to-day leadership for nursing services, overseeing clinical operations, supervising nursing staff, and fostering a collaborative, service-oriented environment focused on exceptional patient care.

As a key member of the Campus Health Services leadership team, the Manager, Nursing ensures efficient clinical workflows, compliance with regulatory and quality standards, and effective resource utilization. The role partners with healthcare providers and campus stakeholders to enhance services, advance health initiatives, and create a welcoming and accessible healthcare experience for the university community. The manager also contributes to strategic planning, budget development, policy implementation, and continuous improvement efforts that support the evolving health needs of students and staff.

65% - Administrative/Supervisory

• Provides input to employment decisions; has moderate influence over performance and rewards decisions; makes decisions related to allocating resources on a day-to-day basis.
• Typically supervises a team of at least two (2) individual contributors; responsible for task assignment and coordination; ensures staff are trained to be effective and compliant in their work; conducts performance reviews; monitors employee interactions and promotes a productive, inclusive work environment; identifies potential performance and employee relations issues; applies institutional HR evaluation and talent policies and practices.
• Applies planning, organizing, coordinating, and facilitating skills; applies baseline knowledge of employee regulations, policies, and procedures; demonstrates working knowledge of routine work applications.
• Plans, organizes, directs, and evaluates the work of nursing staff to ensure effective, evidence‑based clinical services.
• Conducts chart audits, monitors adherence to clinical guidelines, and evaluates service effectiveness using data and outcome measures.
• Ensures adequate staffing, equipment, supplies, and clinical readiness to support daily operations. Prepares reports and documentation, including statistical summaries, narrative updates, and compliance materials.
• Ensures regulatory compliance with local, state, and federal requirements, including HIPAA, FERPA, OSHA, and mandated reporting standards.
• Participates in budget planning and resource allocation to align nursing services with program needs and strategic priorities.
• Develops and updates nursing policies and procedures to support efficient, safe, and compliant service delivery.
• Provides supervision and coaching to nursing staff, interns, and clinical learners, ensuring training, competency, and professional development.

25% - Clinical

• Provides direct clinical…